Contact VOX Cinemas Customer Service

Why should I report an Issue with VOX Cinemas?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Majid Al Futtaim Cinemas LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why not use the VOX Cinemas app to grab a spacious premium view seat? · IMAX - Book tickets for these massive, state-of-the-art movie theatres where the curved screens offer an immersive movie experience. · 3D and 4DX - Perfect for those who want to live the movie and not just watch it, find and book a 3D film or an exhilarating 4DX movie. · THEATRE & GOLD Experiences - Offering the most luxurious and lavish cinema experience in the region, indulge in fine dining while watching your favourite movies on the big screen. · KIDS – Family day at the movies?

2. Check movie showtimes, book tickets, and discover more about the latest movies showing at our locations across UAE, Oman, Bahrain, Qatar, Saudi Arabia, Kuwait, Egypt and Lebanon.

3. Whether you're shopping at the mall or planning a movie night, check which movies are on and avoid the ticket queues by booking on our app.

4. Check out the latest Dubai cinema offerings at the popular Samsung Onyx, or grab a ticket to a traditional Arabic movie at our Zeman Awwal cinema.

5. Use the VOX Cinemas app to find out in seconds where and when you can watch the movie genre that'll make your day.

6. With the VOX Cinemas app, you can elevate your entire Middle East movie experience to the next level.

7. Looking for an easy way to find new movies at Doha cinemas, or planning your next Abu Dhabi cinema trip?

8. The VOX Cinemas app makes movie ticket booking simple.

9. Pick and book the latest movies at the most exciting cinemas across the Middle East.

10. Wherever you are, let the VOX Cinemas app make movie booking an effortless experience.

11. Find the movies you love, when you want them, where you want them, with minimum effort and maximum enjoyment.

1. And what is the point of Ways to Watch?! A little info link from the ticket purchasing page would serve the purpose.App works nice and smooth; can sort by movie or by cinema, view movie details and trailer, zoom on seating area with double-tap, order food and drinks, and avail offers and discounts.

2. However, this option is not accessible anymore and the app forces me to go to the password reset method (I have done this at least 5 times already) Honestly, it's pretty ridiculous VOX hasn't fixed this when there are multiple complaints of the same issue.App is slow and all the movies don't load properly when checking upcoming movies.

3. Additionally, it would be nice if account holders could be notified about the starting of advance booking of a movie based on their preferences.Frustrating and finicky.

4. There's also a redundancy in the drop down categories, Movies and What's On... aren't those the same thing?! The Food and Drink page is useless if you cannot order in advance.

5. The problem with starting from the top of the list when going back seems fixed, however ***please fix the problem with pressing Android UI back button not working in app***Increadibly frustrating app.

6. When I open a movie details and get back to the list of movies, the list starts from the top again! Everytime I checked a movie I should scroll again to it.

7. However, the call centre said it was a technical issue, and they said they would call back in two hours and the movie's within one hour.

8. When I try switching between apps while reserving a movie, my current reservation will completely reset and I have to start from the beginning.it does the job.

9. We have been trying to avail the buy one get one free offer for tickets for 2 weeks, we have also tried multiple cards and they all show an error and doesn't pick up the offer.

10. utilize the buttom of the screen for user controls since the only interactive button is top left... the farthest from the users fingers!Too much week application.

11. You have to click the movie to view it and when you go back it keeps taking you to the top of the page.

1. Fix VOX Cinemas Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VOX Cinemas: Restarting the app will resolve most errors.
2. Update the VOX Cinemas App. Here is how:
   1. On Android goto PlayStore » Search for "VOX Cinemas" » Open VOX Cinemas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VOX Cinemas » click "UPDATE".
3. Clear VOX Cinemas app cache: Clearing cached data will force your app to retrieve the latest data directly from VOX Cinemas servers.
   1. On Android, goto Settings » Apps » Select "VOX Cinemas" » click Storage » click "Clear Cache".
4. Check VOX Cinemas app permissions. If any of these permissions required to use your device's features are disenabled, VOX Cinemas might not work.
5. Uninstall and reinstall VOX Cinemas. If nothing else has worked, completely uninstall VOX Cinemas then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VOX Cinemas not working

2. Fix VOX Cinemas Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VOX Cinemas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VOX Cinemas not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VOX Cinemas may not be able to connect to the Internet when running in the background.