Published by Vocento SA on Apr 5, 2024

Report an issue with El Correo.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with El Correo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vocento SA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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El Correo Customer Insights

1. Friendly clear and informativeAhora ya es solo de pagoLo siento pero voy a borrarla ahora mismo.Muy buena pero para las 5 estrellas le falta algunas posibilidades de configuración, tamaño de letra color de fondo, quitar o poner secciones que te interesen más o menos...Ni lo puedo abrir... Si no lo arreglan pronto estarian mejor retirandolo del mercado...The original online version was better, plus the version for tablet forces you to read the tablet vertically instead of horizontally.

2. From now on I'll read the newspaper in my local bar while having coffee.

3. They ought to take a leaf out of The Guardian app, which is easier to surf by far and free.

4. The app is uncomfortable to surf.

Steps to Troubleshoot & Fix El Correo Issues

1. Fix El Correo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart El Correo: Restarting the app will resolve most errors.
  2. Update the El Correo App. Here is how:
    1. On Android goto PlayStore » Search for "El Correo" » Open El Correo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for El Correo » click "UPDATE".
  3. Clear El Correo app cache: Clearing cached data will force your app to retrieve the latest data directly from El Correo servers.
    1. On Android, goto Settings » Apps » Select "El Correo" » click Storage » click "Clear Cache".
  4. Check El Correo app permissions. If any of these permissions required to use your device's features are disenabled, El Correo might not work.
  5. Uninstall and reinstall El Correo. If nothing else has worked, completely uninstall El Correo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing El Correo not working


2. Fix El Correo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make El Correo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to El Correo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, El Correo may not be able to connect to the Internet when running in the background.

Reported Issues