Published by Vital Mood on Jul 5, 2023

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Why should I report an Issue with Vin decoder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vital Mood to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vin decoder Customer Insights

1. This is perfect for verifying the year of the car for sale and grabbing the VIN quickly.Excellent for getting all information on Vin numbers for vehicles.Quick and easy way to find build information on the vehicle you're working onI want to be able to export the data generated from the scan to Google Sheets or to somewhere else.Almost the best, super fast and great camera.

2. Would be the best if it provided additional info like service/ recall info.Most of the time is accurate Ann very detailed, the scanner part does not work and I tried to capture the towing truck Vin but it couldn't pick it up.... Besides those, it is a fairly good appIt does the job, however the barcode scanner option is still challanged.

3. Excellent for quick finding year make model engine size....etcSmall, light, and quick! It doesn't link to databases like other apps that I have tried, but I wasn't impressed with their information.

4. I tried to use it to scan until my hand began to tremble in fatigue.I tow cars for Copart.

5. So helpful and free.. thank you Developer, thank you!!!I thought there was no way to find a good vin decoder.

6. This app has become so valuable for determining if vehicles are all wheel drive or not.

7. This is excellent app, everything decoding correct.

8. But i have found it.

Steps to Troubleshoot & Fix Vin decoder Issues

1. Fix Vin decoder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vin decoder: Restarting the app will resolve most errors.
  2. Update the Vin decoder App. Here is how:
    1. On Android goto PlayStore » Search for "Vin decoder" » Open Vin decoder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vin decoder » click "UPDATE".
  3. Clear Vin decoder app cache: Clearing cached data will force your app to retrieve the latest data directly from Vin decoder servers.
    1. On Android, goto Settings » Apps » Select "Vin decoder" » click Storage » click "Clear Cache".
  4. Check Vin decoder app permissions. If any of these permissions required to use your device's features are disenabled, Vin decoder might not work.
  5. Uninstall and reinstall Vin decoder. If nothing else has worked, completely uninstall Vin decoder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vin decoder not working


2. Fix Vin decoder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vin decoder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vin decoder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vin decoder may not be able to connect to the Internet when running in the background.

Reported Issues