Published by Chat Box on Oct 23, 2024

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Why should I report an Issue with ChatBox - Live Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chat Box to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ChatBox - Live Chat image 1 contact ChatBox - Live Chat image 2

ChatBox Customer Insights

1. Key features of Live Chat: - no login required - free video chat with girls - super simple (Just 1 click & Go Live!)FAKE!! GIRLS VIDEO ARE RECORDED! App show girls who are doing Nothing.. in the recorded video, they dont speak anything, otherwise people can catch that these r recorded ones.

2. Very poor I saw possibly 3 faces in 40 cycles all the rest were blurred outChatBox is a free Live Chat app to share moments better! ChatBox - free Live Chat allows you to connect with random friends in just one click This app is best way to connect with new friends and totally anonymous.

3. Femail Video chat is allredy Recorded and some time latter they randomly connected.

4. verry bad experience.it's not bad but there are not many girls and you should get the delay out of the game and the ads.all the players i meet are from 1 country(not being racist) and none of the are from mine.to close some of the calls are pre recordedPls change the name to Timeout Box... It's not getting calls connecting.

5. Just hit "Go Live" and start one to one video chat.

6. they dont have any girls in the app, so they Play recorded 30s clip.

7. And they ask to move to VIP for adlessIt's a fake app, that's show a recorded videos as a calls.

8. Fast & Very Simple! Feel free to chat with anyone and everywhere.

9. That is total fake app dont try this scamvery bad app all you see is men and replay of woman.

10. you could find the Same Girl sitting in Same Position, in Same Clothes, from Morning till Night, on ALL Days.

11. You don’t need to create any login or account.

Steps to Troubleshoot & Fix ChatBox Issues

1. Fix ChatBox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ChatBox: Restarting the app will resolve most errors.
  2. Update the ChatBox App. Here is how:
    1. On Android goto PlayStore » Search for "ChatBox" » Open ChatBox - Live Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChatBox » click "UPDATE".
  3. Clear ChatBox - Live Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from ChatBox servers.
    1. On Android, goto Settings » Apps » Select "ChatBox - Live Chat" » click Storage » click "Clear Cache".
  4. Check ChatBox app permissions. If any of these permissions required to use your device's features are disenabled, ChatBox might not work.
  5. Uninstall and reinstall ChatBox. If nothing else has worked, completely uninstall ChatBox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ChatBox not working


2. Fix ChatBox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ChatBox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ChatBox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ChatBox may not be able to connect to the Internet when running in the background.

Reported Issues