Contact Video maker Customer Service

Why chat with our AI Video maker Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Video maker.
3. Skip support wait times and emailing back and forth. Get help immediately.

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1. Fix Video maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video maker: Restarting the app will resolve most errors.
2. Update the Video maker App. Here is how:
   1. On Android goto PlayStore » Search for "Video maker" » Open Video maker: Slideshow Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video maker » click "UPDATE".
3. Clear Video maker: Slideshow Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Video maker servers.
   1. On Android, goto Settings » Apps » Select "Video maker: Slideshow Maker" » click Storage » click "Clear Cache".
4. Check Video maker app permissions. If any of these permissions required to use your device's features are disenabled, Video maker might not work.
5. Uninstall and reinstall Video maker. If nothing else has worked, completely uninstall Video maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video maker not working

2. Fix Video maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video maker may not be able to connect to the Internet when running in the background.