Published by Vibease

Report an issue with Wireless Remote Vibrator.
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Why should I report an Issue with Wireless Remote Vibrator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vibease to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Wireless Remote Vibrator Customer Insights

1. For a couple who wish to have video chat with remote control - this product does not deliver at all, due to the connection issues with the app, with bluetooth connection, and with the lack of function and infestation of bugs in the app.

2. I wish I could go back and just get a normal vibrator without all the false promises of a working app.This is actually a great product, but there are no instructions and it is not for people who aren't willing to go into the settings of the app AND your phone and play around with some things.

3. Therefore, on request, the company did issue a full refund before the product was shipped - the customer service and technical support were great and they are the reason for 2 stars instead of 1.I want to give more stars as it is a great app when it works.

4. Upon sending in various emails and a video (per request of support!) to show that it was not working, we've been ignored many times.DO NOT BUY THIS TOY! It's a huge waste of money and I can't get my money back because I've used it (how could I know if I liked it if I didn't? Really dumb policy).

5. Really disappointedPros: -Zero input delay when using this long distance (in my case different continents) -When partner adjusts settings you can feel their fingertaps on your phone.

6. Absolutely trash.Complete garbage, the video and voice call function didn't work correctly.

7. I can't hear my partner during a video call...and that's if the video call works.

8. Video chat requires hacking in order to get the sound to come through headphones - if it even works at all.

9. But for weeks now I haven't been able to connect my vibrator to my phone.

10. It constantly disconnects from the app, I'm unable to use it without the app because it seems to just turn off when it disconnects from Bluetooth, and the shape of it which I thought would be good is actually really hard to use for people with small clits like me.

11. The partner controlling the vibration aspect didn't work correctly either.

Steps to Troubleshoot & Fix Wireless Remote Vibrator Issues

1. Fix Wireless Remote Vibrator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wireless Remote Vibrator: Restarting the app will resolve most errors.
  2. Update the Wireless Remote Vibrator App. Here is how:
    1. On Android goto PlayStore » Search for "Wireless Remote Vibrator" » Open Wireless Remote Vibrator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wireless Remote Vibrator » click "UPDATE".
  3. Clear Wireless Remote Vibrator app cache: Clearing cached data will force your app to retrieve the latest data directly from Wireless Remote Vibrator servers.
    1. On Android, goto Settings » Apps » Select "Wireless Remote Vibrator" » click Storage » click "Clear Cache".
  4. Check Wireless Remote Vibrator app permissions. If any of these permissions required to use your device's features are disenabled, Wireless Remote Vibrator might not work.
  5. Uninstall and reinstall Wireless Remote Vibrator. If nothing else has worked, completely uninstall Wireless Remote Vibrator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wireless Remote Vibrator not working


2. Fix Wireless Remote Vibrator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wireless Remote Vibrator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wireless Remote Vibrator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wireless Remote Vibrator may not be able to connect to the Internet when running in the background.

Reported Issues