1. For a couple who wish to have video chat with remote control - this product does not deliver at all, due to the connection issues with the app, with bluetooth connection, and with the lack of function and infestation of bugs in the app.
2. I wish I could go back and just get a normal vibrator without all the false promises of a working app.This is actually a great product, but there are no instructions and it is not for people who aren't willing to go into the settings of the app AND your phone and play around with some things.
3. Therefore, on request, the company did issue a full refund before the product was shipped - the customer service and technical support were great and they are the reason for 2 stars instead of 1.I want to give more stars as it is a great app when it works.
4. Upon sending in various emails and a video (per request of support!) to show that it was not working, we've been ignored many times.DO NOT BUY THIS TOY! It's a huge waste of money and I can't get my money back because I've used it (how could I know if I liked it if I didn't? Really dumb policy).
5. Really disappointedPros: -Zero input delay when using this long distance (in my case different continents) -When partner adjusts settings you can feel their fingertaps on your phone.
6. Absolutely trash.Complete garbage, the video and voice call function didn't work correctly.
7. I can't hear my partner during a video call...and that's if the video call works.
8. Video chat requires hacking in order to get the sound to come through headphones - if it even works at all.
9. But for weeks now I haven't been able to connect my vibrator to my phone.
10. It constantly disconnects from the app, I'm unable to use it without the app because it seems to just turn off when it disconnects from Bluetooth, and the shape of it which I thought would be good is actually really hard to use for people with small clits like me.
11. The partner controlling the vibration aspect didn't work correctly either.