Contact VAVA Dash Customer Service

Why should I report an Issue with VAVA Dash?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SUNVALLEYTEK INTERNATIONAL INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There are constant errors in connecting and downloading videos.Keeps disconnecting from camera when trying to download videos, then the wireless connection disappears and can't connect at all and the only way to get it back working is to reset the camera, so frustrating as it used to work flawlessly... The camera is actually decent quality but with such an awful app that you have to use it pretty much ruins the whole productIt works great, especially being able to connect with the camera and remaining on the Internet.

2. I'm actually pretty pleased with how it works, especially after reading some of the negative reviews before installing the app (for me, it works exactly how I expected it to -- it continuously records in 1 minute chunks, and you can connect to it via wifi and download them).

3. Also, for downloading files from the camera to my phone, I should have a setting to select where they go and it should default somewhere simple, not buried deep under android's app cache directory.The dashcam is ok.

4. It will only record 20secs at a time, which is great trim idea, but if you look back at the videos, when it records and begins a new clip, it pauses for about 3 seconds, than records again.

5. A few things I've learned tho: if the memory card is full, it will NOT connect to your phone.

6. The quality of the app still leaves something to be desired, but overall experience is decent.Camera will NOT record continuously, very Big downfall.

7. When I set the camera to record in 1 minute loops, there's no gap in continuous recording (AFAIK, but it's my first day using it).

8. The camera quality is quite good, however, the app is impossible to keep a connection.

9. If you are lucky to keep a connection, it says the brand new formatted memory card is too slow and or full.

10. Doesn't connect half the time, requires wifi, and gps to be on, and you need to be moving or it won't connect.

11. The quality of the video and audio is really good, but there are significant.gaps in the recorded clips.

1. Fix VAVA Dash Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VAVA Dash: Restarting the app will resolve most errors.
2. Update the VAVA Dash App. Here is how:
   1. On Android goto PlayStore » Search for "VAVA Dash" » Open VAVA Dash » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VAVA Dash » click "UPDATE".
3. Clear VAVA Dash app cache: Clearing cached data will force your app to retrieve the latest data directly from VAVA Dash servers.
   1. On Android, goto Settings » Apps » Select "VAVA Dash" » click Storage » click "Clear Cache".
4. Check VAVA Dash app permissions. If any of these permissions required to use your device's features are disenabled, VAVA Dash might not work.
5. Uninstall and reinstall VAVA Dash. If nothing else has worked, completely uninstall VAVA Dash then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VAVA Dash not working

2. Fix VAVA Dash Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VAVA Dash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VAVA Dash not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VAVA Dash may not be able to connect to the Internet when running in the background.