Contact Vagaro Customer Service

Why should I report an Issue with Vagaro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vagaro Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Vagaro Spa Booker and Salon Booker will do the search for you, find the best match, show you the prices and reviews of the listed businesses and allow you to book the appointment without making one phone call.

2. Read reviews and book an appointments from your phone or tablet with respective businesses.

3. Collect and redeem points towards services, read reviews and search for local deals.

4. Imagine being able to search and book a Massage in San Francisco on Friday at 7pm.

5. This app will allow you to find Salons, Spas and Fitness Studios in your local area.

6. You will than get email text, or push notification reminders of your appointments and much more.

7. Get email and text reminders for your appointments.

8. Salon Booking and Spa Booking is now easy with this Salon finder and Spa finder.

1. Examples: the search doesn't work (e.g. searching for hair salons in Beacon, NY will give you results in NY, NJ, and CT), the map doesn't work (any attempt to zoom or pan automatically will reset the map or close it), and searching by business doesn't work.

2. More importantly, I was trying to upload a required picture through a form and it completely erased all my progress on the appointment I was trying to book, causing me to start over by searching fpr the salon again.

3. There is no "calendar view" for scheduled appointments and the list view is difficult to read because there is too much info in each appointment listing (like the venue's photo, which shouldn't be appearing with every scheduled appointment).

4. I'd recommend just calling the business directly to book an appointment, it'll save you lots of headache because this app is essentially unusable.

5. I loved using it to book my hair appointments and tattoos.

6. I search my town, and a place that I know has a Vagaro listing doesn't show up.

7. Fortunately my providers have left salons that use this app and I no longer have to struggle with performance quality.The two stars are for the years of great service I experienced, until now.

8. Nothing shows up on my screen and I can't book appointments.

9. I have contacted 3-4 different customer service representatives and after they realized it was NOT "user error" as they previously suggested - all I get is "it's fixed".

10. The app was unusable to book an appointment.

11. I hope it gets corrected soon.This app does not perform well over WiFi or in areas with poor cell signal; which is a majority of what I have access to.

1. Fix Vagaro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vagaro: Restarting the app will resolve most errors.
2. Update the Vagaro App. Here is how:
   1. On Android goto PlayStore » Search for "Vagaro" » Open Vagaro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vagaro » click "UPDATE".
3. Clear Vagaro app cache: Clearing cached data will force your app to retrieve the latest data directly from Vagaro servers.
   1. On Android, goto Settings » Apps » Select "Vagaro" » click Storage » click "Clear Cache".
4. Check Vagaro app permissions. If any of these permissions required to use your device's features are disenabled, Vagaro might not work.
5. Uninstall and reinstall Vagaro. If nothing else has worked, completely uninstall Vagaro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vagaro not working

2. Fix Vagaro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vagaro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vagaro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vagaro may not be able to connect to the Internet when running in the background.