Published by USA TODAY

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Why should I report an Issue with USA TODAY eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of USA TODAY to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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USA TODAY eNewspaper Customer Insights

1. I have subscribed to the e-edition for as long as it has been available and I cannot thank USA Today enough for developing this app with the same newspaper look.Most of the newspapers are not showing up in most states please fix it same problem on iPad os and iOSI have begun using it almost every day and after using it am quite pleased with the ease of it as I am not a mensa member when it comes to electronics.

2. Easy to navigate, download and take clippings of the news that you want to refer for future Content wise right mix of politics, money, sports and health.

3. Also, the daily delivery is basically non existent so you have forced me to enhance my abilities.This app is good BUT I used to read the PAPER version every day for years - "paid" for the copy.

4. But, for 5 stars, app should be moveable to external SD memoryToday's activities is NBA and Sports section didn't have much to cover on that the last few issues.

5. My only real gripe is when I am several pages in, it tells me there is a new version and asks to update then takes me back to page one no matter what.

6. Otherwise, I enjoy the paper.This app is a fantastic improvement over using a web page.

7. Automatically adjust fonr for easy reading on small phones.

8. I enjoy that you can quickly skim the paper and have the ease of skipping undesired sections.

9. The app is always there to pull back up and so easy to navigate through to get what you want.

10. Just a blank screen, no matter the icon that gets clicked.Really good app.

11. I'm subscribed to other outlets to keep up with international news.

Steps to Troubleshoot & Fix USA TODAY eNewspaper Issues

1. Fix USA TODAY eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart USA TODAY eNewspaper: Restarting the app will resolve most errors.
  2. Update the USA TODAY eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "USA TODAY eNewspaper" » Open USA TODAY eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for USA TODAY eNewspaper » click "UPDATE".
  3. Clear USA TODAY eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from USA TODAY eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "USA TODAY eNewspaper" » click Storage » click "Clear Cache".
  4. Check USA TODAY eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, USA TODAY eNewspaper might not work.
  5. Uninstall and reinstall USA TODAY eNewspaper. If nothing else has worked, completely uninstall USA TODAY eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing USA TODAY eNewspaper not working


2. Fix USA TODAY eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make USA TODAY eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to USA TODAY eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, USA TODAY eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues

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