Contact Walgreens Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Click to finalize and get a blank screen for 10 minutes before getting kicked offline.I really don't care for the pharmacy part of the app, because it rarely updates correctly, and there isn't an option to do fast pickup or whatever it's called if you have insurance and there is no charge for your meds.

2. I'm always surprised when something actually works without issue bc that is rare.Horrible! It messes coupons up every time.

3. I can't order photos on the app because it freezes every time I try to add one to my cart or adjust the size.

4. I just spent hours editing these pics that I randomly found from a very hard time, to no avail.Crashes, freezes.

5. It fails to upload after I spend so much time adding photos.

6. Last, but not least, the coupons take FOREVER to clip and load to clip the next one!It's been months and they still haven't fixed their app.

7. FIX YOUR APP! I love ordering photos from Walgreens because it's always been easy and good quality.

8. When making invitations, the app stops responding, causing me to lose all the work I've spent a lot of time on.

9. It just barely works and what works changes from time to time.

10. I've experienced major issues with ordering photos the last few months.

11. Lately it's been impossible to order photos because of the glitching.

1. Fix Walgreens Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walgreens: Restarting the app will resolve most errors.
2. Update the Walgreens App. Here is how:
   1. On Android goto PlayStore » Search for "Walgreens" » Open Walgreens » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walgreens » click "UPDATE".
3. Clear Walgreens app cache: Clearing cached data will force your app to retrieve the latest data directly from Walgreens servers.
   1. On Android, goto Settings » Apps » Select "Walgreens" » click Storage » click "Clear Cache".
4. Check Walgreens app permissions. If any of these permissions required to use your device's features are disenabled, Walgreens might not work.
5. Uninstall and reinstall Walgreens. If nothing else has worked, completely uninstall Walgreens then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walgreens not working

2. Fix Walgreens Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walgreens be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walgreens not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walgreens may not be able to connect to the Internet when running in the background.