Published by UNO IPBOX LLC on Jan 23, 2024

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Why should I report an Issue with UNOIPTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of UNO IPBOX LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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UNOIPTV Customer Insights

1. : With my Roku TV it is still working fine, two stars for that)The new unotv app requires a code to use, which they say can be entered on their website after signing up, but there is no code so this app doesn't work anymore.Seemed like there was no response from app developer about the issue reported about a month ago on version 2.2.4 that the app is asking for code to put in the Registered account but no code provided on the page for device management.

2. Wish you can stream it on TV by using Chromecast it's the best but they don't have that option every app that have thatNot supporting to watch it on tablet or TV box anymore not like the other app, just uninstall itAsk for access to media and photo folder then just freeze.why does this app need access to local pictures and media?I wished I can Chromecast it.can't download the app.ExcellentThe app no more working for android box.

3. Need activation and asking for code to put in the Registered account but no code provided and on the page for device management, no where you can put the code, whatever serial number you put the error will be invalid serial number.

4. Tried many ways, several uninstall and reinstall hoping that the updated version may work.

5. I do not know why it is advertised for Android platform but it doesn't work with android TV box.

6. But NOOOO WAY.

7. Please rollback to the previous version until this is fix.

Steps to Troubleshoot & Fix UNOIPTV Issues

1. Fix UNOIPTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UNOIPTV: Restarting the app will resolve most errors.
  2. Update the UNOIPTV App. Here is how:
    1. On Android goto PlayStore » Search for "UNOIPTV" » Open UNOIPTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UNOIPTV » click "UPDATE".
  3. Clear UNOIPTV app cache: Clearing cached data will force your app to retrieve the latest data directly from UNOIPTV servers.
    1. On Android, goto Settings » Apps » Select "UNOIPTV" » click Storage » click "Clear Cache".
  4. Check UNOIPTV app permissions. If any of these permissions required to use your device's features are disenabled, UNOIPTV might not work.
  5. Uninstall and reinstall UNOIPTV. If nothing else has worked, completely uninstall UNOIPTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UNOIPTV not working


2. Fix UNOIPTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UNOIPTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UNOIPTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UNOIPTV may not be able to connect to the Internet when running in the background.

Reported Issues