Contact Video Downloader Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Video Downloader.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Gosh, what a useless app is this.I wish I could give 0 stars but I can't! When I pasted the video URL then it says can't watch or download video like I tried 2 times I refreshed it and it doesn't work urgh please don't waste ur time like I did by installing this bad app! Please fix this bugI think that App is great for downloading vedios and audios.. That's why I'm downloading this App... App takes Time much beeter as compare to other App's Like as Tiktok , Videmete downler session 19 etc etc ...... This App is I gona tell in my Language This App is ( Hoooooooooooo)..... Fast FastThe app is too slow in downloading videos and the video can not go to your gallery it will remain inside the appI find it easer to download movies without any stress it not like youtube where movies are been download episode by episode i love vidematevery bad....app....👎👎😤 I can't download any vedio from YouTube...

2. Its download is faster and it widely shows the video.

3. When I downloaded videos from facebook, come to me two results: the picture and the voice.

4. ThanksThis app is the best!! But the voice is faster than the picture 😡 That's the problem.Don't install this app, is mainly for ads, both the screen and links.

5. To have a whole video, I need to convert it.

6. So i like this app thank you😃😃This app is just the best app so far I have used in downloading.

7. It separates the picture and the sound.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.