Contact Call Santa Claus with PNP Customer Service

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1. Otherwise, excellent videos that always bring a smile to our daughter's faces! Great personalization options and even ways to include my wife!Love this app and have used it for years.

2. (One of the new videos is especially noticeable, and not the quality I've seen in past years audio-wise.)My daughter loves getting videos and messages but we've had a lot of problems considering I paid for premium.

3. You can of course pay for unlimited packages which I also feel like quite a bit to spend for an app used for a small part of the year.. I have used a different phone call app for several years now that costs me $3 for the entire year.. its voice only, but unlimited calls with lots of customizations.

4. I've tried it multiple times from the app and through the web also Unfortunately I can not afford to pay for premium, and I wish their were more free options or ways to get longer videos.Ive been using this app for years.

5. I attempted to create new videos on my phone after trying six different times of the app just restarting halfway through adding details I give up.

6. Lots of videos to make!!!Well my daughter loves the videos, but it's not supported on the operating system of the iPhone 4s she had been using.

7. Two things: let people remove old videos from the children's side without re-downloading them, and fix the videos with a big pause after Santa says one of the options.

8. I wrote last year how frustrating it is to have adds on the videos after paying for the service.

9. I only gave it four stars instead of five because I think they should add more personal stuff in the videos about the child.

10. I have used this app for a few years and last year paid for the magic pass for 10 years.

11. Lasting up to 5 min! Phone calls have lots of options for setting dates/times in advance! I tell every parent with young children.

1. Fix Call Santa Claus with PNP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Call Santa Claus with PNP: Restarting the app will resolve most errors.
2. Update the Call Santa Claus with PNP App. Here is how:
   1. On Android goto PlayStore » Search for "Call Santa Claus with PNP" » Open Call Santa Claus with PNP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Call Santa Claus with PNP » click "UPDATE".
3. Clear Call Santa Claus with PNP app cache: Clearing cached data will force your app to retrieve the latest data directly from Call Santa Claus with PNP servers.
   1. On Android, goto Settings » Apps » Select "Call Santa Claus with PNP" » click Storage » click "Clear Cache".
4. Check Call Santa Claus with PNP app permissions. If any of these permissions required to use your device's features are disenabled, Call Santa Claus with PNP might not work.
5. Uninstall and reinstall Call Santa Claus with PNP. If nothing else has worked, completely uninstall Call Santa Claus with PNP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Call Santa Claus with PNP not working

2. Fix Call Santa Claus with PNP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Call Santa Claus with PNP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Call Santa Claus with PNP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Call Santa Claus with PNP may not be able to connect to the Internet when running in the background.