Contact Locast Customer Service

Why should I report an Issue with Locast?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Locast.org to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have no off-air where I live, so this is better than nothing, but not by very much.I like being able to stream local channels and don't mind the donation of 5 dollars per month to help support.

2. It happens constantly and very annoying when you're in the middle of watching something I use it on different android media devices, including through the web browser and still get the same freezing issue.While I admire the service's ambition, their implementation is only so-so.

3. After the recent update, I cannot view the guide without losing the channel I was watching with chromecast.

4. There does needs to be a better handoff to Chromecast; the video plays on your mobile before being able to select your Chromecast device.

5. And if I'm watching a channel half way down the guide, and I call the guide back, it loads at the top every time instead of where I currently am.

6. If you are looking for OTA, this is much cheaper and more reliable than an actual antenna, because locast gives you all the channels, that you *SHOULD* get based upon where you physical location is, not what you actually do get at your house, so you always end up with more.

7. The last 2 months, my issue is the service performance: I'll be watching a show and then it screen freezes.

8. TL;DR: Locast is a great OTA replacement app if you are in the service areaGood effort, however it needs more work.

9. The channel guide is confusing at best and doesn't make sense (you could learn from Pluto TV a thing or two).

10. I haven't been able to get even half of local OTA channels since the switch to digital.

11. It's well worth the monthly donation to be able to watch local stations.

1. Fix Locast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Locast: Restarting the app will resolve most errors.
2. Update the Locast App. Here is how:
   1. On Android goto PlayStore » Search for "Locast" » Open Locast » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Locast » click "UPDATE".
3. Clear Locast app cache: Clearing cached data will force your app to retrieve the latest data directly from Locast servers.
   1. On Android, goto Settings » Apps » Select "Locast" » click Storage » click "Clear Cache".
4. Check Locast app permissions. If any of these permissions required to use your device's features are disenabled, Locast might not work.
5. Uninstall and reinstall Locast. If nothing else has worked, completely uninstall Locast then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Locast not working

2. Fix Locast Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Locast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Locast not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Locast may not be able to connect to the Internet when running in the background.