Published by The Printers Mysore Pvt Ltd. on Sep 5, 2024

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Why should I report an Issue with Deccan Herald–Live Latest News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Printers Mysore Pvt Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Deccan Herald Customer Insights

1. You can see Guardian's app for reference, the reading is very easy on eyes.Excellent for news but the user interface can be improved with features and made less buggy.

2. Also, it will be good if the order of the tabs for different sections running on top of the page can be customized.Very neat, smooth interface and Lighter app .

3. Some features are buggy.Deccan Herald is one of the most effortless news apps I've ever come across.

4. While the dark mode is a useful feature intended to reduce strain on the eyes, it is not helping.

5. very good quality and quantity in news coverage.

6. In My News, space for visual can be cut and more text added.

7. Special and exclusive feature "My News" (personalize news).

8. It's an all round app with unbiased reporting.Content wise it is very well organised with the right dose of news.

9. The app layout is very simple and all the sections are clearly marked which makes navigation easy.A well-designed app.

10. In the Menu, when we tap on one of the sections (like City), to see the subsections (Bengaluru Crime), point size of Sections is right, but that of the sub-sections is too small.

11. The background is completely pitch black and the entire app look is very contrasting against the white text.

Steps to Troubleshoot & Fix Deccan Herald Issues

1. Fix Deccan Herald Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Deccan Herald: Restarting the app will resolve most errors.
  2. Update the Deccan Herald App. Here is how:
    1. On Android goto PlayStore » Search for "Deccan Herald" » Open Deccan Herald–Live Latest News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deccan Herald » click "UPDATE".
  3. Clear Deccan Herald–Live Latest News app cache: Clearing cached data will force your app to retrieve the latest data directly from Deccan Herald servers.
    1. On Android, goto Settings » Apps » Select "Deccan Herald–Live Latest News" » click Storage » click "Clear Cache".
  4. Check Deccan Herald app permissions. If any of these permissions required to use your device's features are disenabled, Deccan Herald might not work.
  5. Uninstall and reinstall Deccan Herald. If nothing else has worked, completely uninstall Deccan Herald then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Deccan Herald not working


2. Fix Deccan Herald Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Deccan Herald be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Deccan Herald not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Deccan Herald may not be able to connect to the Internet when running in the background.

Reported Issues