Published by TouchOfModern, Inc. on May 16, 2024

contact Touch of Modern: Shopping Chat with our AI-based Touch of Modern Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Touch of Modern?



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Why chat with our AI Touch of Modern Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Touch of Modern.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Once a filter is in place the items that are sold out won't show as being sold out until you click them, then if you close the app, reload the filter, then find the item again it will show as sold out only after you had clicked it.

2. Generally good pricing, although you can sometimes find the items cheaper if you're willing to put in the time searching the internet and comparing prices.

3. But, I've purchased a number of their items and the quality was acceptable but, the lag in receiving your items (normally at least 2 weeks) has me checking in with Amazon where the majority of times they too have the items and next day delivery.

4. How is there no search feature on a shopping app? That's like the number 1 thing you should have! Redesign the app instead of advertising more, you'll make a lot more money that way.Good Site; Ill-designed App .

5. But because of the 3-5 week waiting time for delivery and no options to expedite i always check Amazon for the same item first.

6. Lots of interesting items abound, but it's not easy to find something twice.

7. App only shows a repeating set of 8 items, regardless of how many items are actually available for a particular offer.

8. Sometimes ending out of an offer and going back in will refresh the 8 items so that you see a slightly different set of 8.

9. Find something you like and then go on Amazon to buy it for a cheaper price with faster shipping.Have I shopped on the app? Yes.

10. So rather than seeing everything you have to offer, I can only see a few items per category.

11. Probably my older Android phone, but still, this should be fixable.The app is fine, easy to use, good customer support.

Steps to Troubleshoot & Fix Touch of Modern Issues

1. Fix Touch of Modern Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Touch of Modern: Restarting the app will resolve most errors.
  2. Update the Touch of Modern App. Here is how:
    1. On Android goto PlayStore » Search for "Touch of Modern" » Open Touch of Modern: Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Touch of Modern » click "UPDATE".
  3. Clear Touch of Modern: Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Touch of Modern servers.
    1. On Android, goto Settings » Apps » Select "Touch of Modern: Shopping" » click Storage » click "Clear Cache".
  4. Check Touch of Modern app permissions. If any of these permissions required to use your device's features are disenabled, Touch of Modern might not work.
  5. Uninstall and reinstall Touch of Modern. If nothing else has worked, completely uninstall Touch of Modern then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Touch of Modern not working


2. Fix Touch of Modern Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Touch of Modern be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Touch of Modern not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Touch of Modern may not be able to connect to the Internet when running in the background.

Reported Issues

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