Published by Times Internet Limited on Oct 21, 2024

contact Newspoint: Public News App Chat with our AI-based Newspoint Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Newspoint?



characters left:

Why chat with our AI Newspoint Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Newspoint.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Newspoint: Public News App image 1   contact Newspoint: Public News App image 2


What users are saying

1. Thanx.I like the application... Have been reading/ listening news on this app for quite a long time .. but one thing I didn't like is while listening to news with the play audio option in this app, if the screen goes off the audio stops automatically .. appreciate if this issue gets fixed asap ...Very messy and disorganized app.

2. Just downloaded it to replace inshorts app but its been 24 hours, no notifications related to daily happenings but I don't know why it's showing pop-ups in browsers to open all types of links.

3. Will cancel my toi subscription.Newspoint — Short Public News is a well-defined News app that facilitates me in going through the news without missing any important news.

4. App is slightly buggy but there are ways to circumvent crashes really good appI downloaded this app today for news updates.

5. Time to uninstall this app.Could see same news rolling around and will never let you go out of it and had to kill the app to access your phone.

6. I just installed it through an ad on TOI bcoz it promised all the relevant news in diff areas at one place.

7. unable to read news and getting stuck lot of times.

8. Hat's off to the developers team for evolving such a news app.I had e-Paper in my App.

9. Uninstalling right now.Refer Code 👍(g u e s 2 v y r) Love the new artist suggestions, release radar and personalised playlists generated from your listening habits.

10. One needs to strain too hard & spot the news among so many useless ads.

11. I had to perform the same process 5 times or more than that to exit the app.Not happy .. annoyed with irrelevant notifications.. I have selected business and tech categories of notifications.

Steps to Troubleshoot & Fix Newspoint Issues

1. Fix Newspoint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Newspoint: Restarting the app will resolve most errors.
  2. Update the Newspoint App. Here is how:
    1. On Android goto PlayStore » Search for "Newspoint" » Open Newspoint: Public News App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Newspoint » click "UPDATE".
  3. Clear Newspoint: Public News App app cache: Clearing cached data will force your app to retrieve the latest data directly from Newspoint servers.
    1. On Android, goto Settings » Apps » Select "Newspoint: Public News App" » click Storage » click "Clear Cache".
  4. Check Newspoint app permissions. If any of these permissions required to use your device's features are disenabled, Newspoint might not work.
  5. Uninstall and reinstall Newspoint. If nothing else has worked, completely uninstall Newspoint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Newspoint not working


2. Fix Newspoint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Newspoint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Newspoint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Newspoint may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!