Contact TickTick Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of TickTick.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Essentially anytime I've ever want to use Google Assistant with it, it has been a headache... I've had to authorize it again and again and even then, 9 out of 10 times, it just doesn't work.So far so good! I've been using the free version for a week now, and I'm loving it! I'm still learning to get the full potential for my needs, but it handles list and recurring events, with ending dates and times (detailed and Personalized), the way I was looking for.

2. I will switch to the payed full version soon.We have been using TickTick for a few years for home and personal management.

3. I love the Eisenhower Matrix, probably the payed version customizes better than the free one, but I love it, as that's something I learned in the book, and keep in mind through the day.

4. Selecting Duration > Time > Advanced seems straight forward enough, but the selected times just don't seem to stick! The app gets confused and a 'morning routine' that you scheduled from 07:30 - 08:15 keeps getting saved as 00:00 from the previous day to 08:15 that morning.

5. And that's all in the free version.I've been using Tick Tick since 2017, it's been amazing.

6. You might have an app you are using (like YouTube) that suddenly can't be stopped (or the volume turned down) while TickTick freezes the phone's user interface.This app is good.

7. I like the features that are in the laptop version and not in the phone app so I mostly use that version.I downloaded over 15 different planner apps.

8. But... Why can't I make a Kanban board from a filtered list? This has been crazy making.

9. I used to order things by priority (not custom) so I could accomplish my tasks, but it's all unsorted.

10. But what happened with the last update? It messed up all of my sorting in the daily view, now everything is in jumbled order that doesn't make sense.

11. I wanted a checklist; that I could see on my home screen, that I could check off on my home screen, that was easy to add items, that I could set reminders and repeated tasks.

1. Fix TickTick Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TickTick: Restarting the app will resolve most errors.
2. Update the TickTick App. Here is how:
   1. On Android goto PlayStore » Search for "TickTick" » Open TickTick:To Do List & Calendar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TickTick » click "UPDATE".
3. Clear TickTick:To Do List & Calendar app cache: Clearing cached data will force your app to retrieve the latest data directly from TickTick servers.
   1. On Android, goto Settings » Apps » Select "TickTick:To Do List & Calendar" » click Storage » click "Clear Cache".
4. Check TickTick app permissions. If any of these permissions required to use your device's features are disenabled, TickTick might not work.
5. Uninstall and reinstall TickTick. If nothing else has worked, completely uninstall TickTick then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TickTick not working

2. Fix TickTick Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TickTick be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TickTick not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TickTick may not be able to connect to the Internet when running in the background.