Published by TPS Parking Management LLC on Nov 19, 2024

contact The Parking Spot Chat with our AI-based The Parking Spot Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with The Parking Spot?



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Why chat with our AI The Parking Spot Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of The Parking Spot.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The service on site is awsome, the shuttle picks up you on the parking spot so you barely have to walk looking for this service, the dropping out is the same, they leave you right in the parking spot (My experience at Newark, NJ).

2. Reserve on the app, drive up to the gate, get a spot number, park, and the shuttle picks you up at your parking spot, loads & unloads your luggage, drops you off at the door.

3. You might be able to find other off-site parking a dollar or two a day cheaper, but the convenience of a few minute ride, with constant shuttles (I've never waited more than 5 minutes), and clean well light and secure lots.

4. Notifying The Parking Spot, you're ready to return to your parking stall, bringing a shuttle quickly without much wait.

5. Save yourself the pain of trying to find a parking spot at the airport.

6. I've used The Parking Spot at MCI for years now, and their service is always excellent.

7. Otherwise, love!I like this app/company alot, but I think a really useful feature would be to, when you park, be able to record some how which spot you parked in within the app.

8. The app works as suppose to work, making easy the spot booking.

9. Also, the parking spot as a whole has always been great.

10. Love that it's simple to reserve a spot, choose extras if you want them, and redeem points when available.

11. The Parking Spot has it down to a science.4/5 for ease of use.

Steps to Troubleshoot & Fix The Parking Spot Issues

1. Fix The Parking Spot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Parking Spot: Restarting the app will resolve most errors.
  2. Update the The Parking Spot App. Here is how:
    1. On Android goto PlayStore » Search for "The Parking Spot" » Open The Parking Spot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Parking Spot » click "UPDATE".
  3. Clear The Parking Spot app cache: Clearing cached data will force your app to retrieve the latest data directly from The Parking Spot servers.
    1. On Android, goto Settings » Apps » Select "The Parking Spot" » click Storage » click "Clear Cache".
  4. Check The Parking Spot app permissions. If any of these permissions required to use your device's features are disenabled, The Parking Spot might not work.
  5. Uninstall and reinstall The Parking Spot. If nothing else has worked, completely uninstall The Parking Spot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Parking Spot not working


2. Fix The Parking Spot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Parking Spot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Parking Spot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Parking Spot may not be able to connect to the Internet when running in the background.

Reported Issues

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