Contact Mentour Aviation Customer Service

Why should I report an Issue with Mentour Aviation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mentour Aviation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. On the other hand, the app itself is kind of a pain to use, with problems like the relatively short max message length, notifications that only take you to the chat when clicked etc.This app use to be great, I would spend hours reading through content etc each week, however for a number of months now the app doesn't work, I get the notification on my phone of new articles etc, I click on to open the app and it just crashes.

2. Highly recommended.Ok, I understand that you want to make money with your effort to do the content and I like your you tube channel and everything but I would like to mention one thing: Technically, you don't need to pay for the app, but you do need to pay to see the videos, $2-3 dollars per piece and that was never mentioned and not ok.

3. Tried to uninstall and reinstall but still doesn't work.The developers have made this app quite a bit more responsive, especially once it's been loaded and all the selections at the bottom have been chosen at least once (and therefore have been cached into memory).

4. Run by an incredibly talented, experienced operational Captain who explains things in an easy, memorable way and is supported by so many more aviation experts (pilots, atc, engineers.

5. Very frequent content updates, aviation news, chat groups & forums.

6. It's a shame non-premium members can't ask questions during an app-live stream, but it's overall good.Very useful and helpful app for all people who are into aviation.

7. There are excessive numbers of notifications but I haven't found any way to read the content of those notifications; clicking links me only to the chat page.

8. It is led by not just a professional pilot but a very motivating, smart and constructive man who helped me a lot and I am sure he also did help many other people as well with his YouTube channel and the app.

9. ground staff, etc.) virtually any question you have whether you're a passenger, nervous flyer, aviation geek, student pilot, etc.

10. We are able to get help and see the workings of airline ops and have access to many aviation documentaries from directly in the app.

11. It lets me connect with other aviation enthusiasts, pilots etc.

1. Fix Mentour Aviation Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mentour Aviation: Restarting the app will resolve most errors.
2. Update the Mentour Aviation App. Here is how:
   1. On Android goto PlayStore » Search for "Mentour Aviation" » Open Mentour Aviation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mentour Aviation » click "UPDATE".
3. Clear Mentour Aviation app cache: Clearing cached data will force your app to retrieve the latest data directly from Mentour Aviation servers.
   1. On Android, goto Settings » Apps » Select "Mentour Aviation" » click Storage » click "Clear Cache".
4. Check Mentour Aviation app permissions. If any of these permissions required to use your device's features are disenabled, Mentour Aviation might not work.
5. Uninstall and reinstall Mentour Aviation. If nothing else has worked, completely uninstall Mentour Aviation then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mentour Aviation not working

2. Fix Mentour Aviation Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mentour Aviation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mentour Aviation not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mentour Aviation may not be able to connect to the Internet when running in the background.