Published by IPM on Dec 17, 2024

Report an issue with La Libre.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with La Libre?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IPM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact La Libre image 1 contact La Libre image 2

La Libre Customer Insights

1. Pour moi en tous cas.BÊ4 mïLes publicités sont invasives : une fois que l'on a cliqué sur un lien externe, il devient très difficile de revenir à l'application et le moindre click ouvre un nouvel onglet de ce lien dans le navigateur...Problème avec l'app: l'audio se met en route tout seul alors que l'app est fermé.

2. it is nearly impossible to read two articles without restartimg the app.Too many bad adverts at the bottom of each page, even with the paid subscription.Latest update too slow, takes too long to openL'app me dit "pas de connexion internet " et reste figée.

3. Une fois connecté, la lecture sur tablette est agréable.Dommage de payer un abonnement a pluieurs centaines d'euros et d'avoir l'application la plus nulle du marché.

4. J'ai l'impression que tout a ete fait pour qu'on utilise le moins possible l'application.. Et le pire c'est que ca fait deja des années qu'il n'y a pas d'amelioration notable.

5. Decent news quality but the app is visually unstable: articles spontaneously jump up and down while scrolling, or sometimes the app decides to reload and navigate to the top of the main page.

6. J'ai été obligé de dé-installerDe gros soucis pour me connecter, mais le service d'aide a fini par débloquer la situation.

7. There's also no way to bookmark articles nor to organize the information in any formlast version block continuously.

8. L'app était lente quand elle fonctionnait.

9. Une mise à jour semble urgente.

10. Très ennuyeux.

11. C'est dommage.

Steps to Troubleshoot & Fix La Libre Issues

1. Fix La Libre Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart La Libre: Restarting the app will resolve most errors.
  2. Update the La Libre App. Here is how:
    1. On Android goto PlayStore » Search for "La Libre" » Open La Libre » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for La Libre » click "UPDATE".
  3. Clear La Libre app cache: Clearing cached data will force your app to retrieve the latest data directly from La Libre servers.
    1. On Android, goto Settings » Apps » Select "La Libre" » click Storage » click "Clear Cache".
  4. Check La Libre app permissions. If any of these permissions required to use your device's features are disenabled, La Libre might not work.
  5. Uninstall and reinstall La Libre. If nothing else has worked, completely uninstall La Libre then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing La Libre not working


2. Fix La Libre Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make La Libre be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to La Libre not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, La Libre may not be able to connect to the Internet when running in the background.

Reported Issues