Published by TAPCHAMP on Nov 26, 2024

contact TC: Play Games & Earn Rewards Chat with our AI-based TC Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with TC?



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What users are saying

1. Not worth my time anymoreThis was once the only game app I could trust -- it paid out numerous times (fast, directly to PayPal) and didn't require a face scan -- but it's gone to pot since the most recent update; it tells me I'm gaining XP while I'm playing, but that XP is not reflected in the app -- which has, in fact, refused to track my play since 6/12/23.

2. i have definitely played more than 5 minutes today at the time of writing this review, but it hasn't registered, and it's obviously more than a little frustrating because this issue has caused my streak to start completely over the day before.Great at first, I got a $15 gift card after only a couple of days.

3. I guess I'll just be happy with what I've received over the years.First thing, YES IT DOES PAY YOU! out of all of the cash games I've had, this one definitely gives you rewards faster.

4. I played three of the highest earning games within the last two hours and haven't received the tracking credit like I was supposed to.

5. UPDATE; it's been about a week and tracking issues still not fixed!! UPDATE: tracking issue has been fixed and i am now back to making money.

6. I am experiencing the same issue as other people, I am not getting point credit for the games I play.

7. however i seem to have run into a problem recently where i am earning experience in games, but the app itself hasn't registered my playtime.

8. -edit - none of the Google play store links are working anymore? Can only go to level 3 please fix! -been playing for a while, and it pays out every time.

9. It caused me to delete a couple games because I couldn't even get on without getting knocked off.

10. So please fixStarted out well, but stopped counting the experience that the games are telling me I'm getting.

11. A couple of the games don't tally up the experience points.

Steps to Troubleshoot & Fix TC Issues

1. Fix TC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TC: Restarting the app will resolve most errors.
  2. Update the TC App. Here is how:
    1. On Android goto PlayStore » Search for "TC" » Open TC: Play Games & Earn Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TC » click "UPDATE".
  3. Clear TC: Play Games & Earn Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from TC servers.
    1. On Android, goto Settings » Apps » Select "TC: Play Games & Earn Rewards" » click Storage » click "Clear Cache".
  4. Check TC app permissions. If any of these permissions required to use your device's features are disenabled, TC might not work.
  5. Uninstall and reinstall TC. If nothing else has worked, completely uninstall TC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TC not working


2. Fix TC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TC may not be able to connect to the Internet when running in the background.

Reported Issues

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