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What users are saying
Steps to Troubleshoot & Fix TC Issues
1. Fix TC Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart TC: Restarting the app will resolve most errors.
- Update the TC App. Here is how:
- On Android goto PlayStore » Search for "TC" » Open TC: Play Games & Earn Rewards » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for TC » click "UPDATE".
- Clear TC: Play Games & Earn Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from TC servers.
- On Android, goto Settings » Apps » Select "TC: Play Games & Earn Rewards" » click Storage » click "Clear Cache".
- Check TC app permissions. If any of these permissions required to use your device's features are disenabled, TC might not work.
- Uninstall and reinstall TC. If nothing else has worked, completely uninstall TC then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing TC not working
2. Fix TC Server issues & Internet Connection
- Check network connection: An unstable Internet will make TC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to TC not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, TC may not be able to connect to the Internet when running in the background.
Reported Issues
Delete my account infernaplucario darkbowser322@redacted
I want to delete my account infernaplucario
My money didn't go into my like it should. Why? Appreciate it to make that happen
I played bricks n balls all day when I go to my tap champs it says I'm level six but I took a snapshot of the games and I'm on level 43.
I messaged the same thing many times, but I really want to fix this problem. Like last month I tried or the month before that i tried to delete my account when it was deleted I tried to create a new one then it says I already have account . this is the first one they said I already had. Next thing I notice it says I'm banned. I tried to start over without having two emails. I really want to be able to play tap champs again I will use my original account.
I tried to delete my email but it wasn't deleted. when I thought it was deleted, I tried to start over with a new one, but it says I still have an email. It says I am banned. I know two accounts aren't allowed that's why I choose to delete and create a new one.
I want to quit my account and email. kiandrecheeks15@redacted Under GDPR I make my request . Penalty for non-compliance - A $ 7,500 fine under CCPA 4% of annual turnover under GDPR.
I want all of my account and email deleted. that includes the data you have on me.
Delete my account and username information.
