Contact Bouncie Customer Service

Why should I report an Issue with Bouncie?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tail Light, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Bouncie captures each second of the trip, refreshing your map instantly as the vehicle drives. Enjoy the view!

2. Bouncie continually monitors your vehicle's health and alerts you when something needs your attention.

3. Bouncie provides timely insights on speed, acceleration, braking, and more.

4. Bouncie will automatically send an SMS message to your notification contacts. Just breathe!

5. Advanced sensors and software immediately detect vehicle accidents.

6. One vehicle or an entire fleet, see them all on one map.

7. Manage the little things before they become big problems!

8. Steer towards excellence!

9. Bouncie is the smallest cellular OBD device anywhere and is completely self-contained!

1. it was a quick fix that saved the driver from being stranded or needing to be jump started.) I love this device! it is a must have if you have a new driver or if you want the extra help notifying you of potential car problems.Just now, I was trying to watch my wife driving to pickup our kids and app shows map on the 1/4 top part of the phone screen.

2. It shows how much fuel the car has & battery level, (which helped me recently) and you can see how fast or slow the vehicle was moving in a specific location.

3. I end up using life365 app 90% of the time, and I hate that app for many reasons, but at least it gives correct position.I have had this now for my teenager about 4 months and I love this app, it's accuracy is amazing.

4. It provides very accurate GPS data and keeps up with history, as well as a color trail of the path(s) taken, where the color changes along the trail according to traveling speed.

5. Very easy to setup, very good support, it's able to do everything that i need it to do, and the price for monthly service is less than a Netflix account, and there's no contact, you can cancel at anytime.

6. It would be even better if I could control volume and type of sound for the alerts, to differentiate from other sounds my phone makes, and to make sure I can actually hear it.

7. The alerts and notifications you get to choose from is excellent and it cost much less than those other trackers! I don't understand why you took away the ability to see the mph when you touched anywhere along the route though.

8. Being able to look back on the vehicle history has helped streamline logistics for driving routes.

9. only wish it was closer to live data but good for tracking my elderly parent and fast enough for me to give directions over the phone.

10. And it is every time when you didnt use the app for a while.Used to be a great app, now slow and laggy, and needs restart if you want the map to load.

11. The rest of the screen shows detail, such as what speed it was going.

1. Fix Bouncie Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bouncie: Restarting the app will resolve most errors.
2. Update the Bouncie App. Here is how:
   1. On Android goto PlayStore » Search for "Bouncie" » Open Bouncie » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bouncie » click "UPDATE".
3. Clear Bouncie app cache: Clearing cached data will force your app to retrieve the latest data directly from Bouncie servers.
   1. On Android, goto Settings » Apps » Select "Bouncie" » click Storage » click "Clear Cache".
4. Check Bouncie app permissions. If any of these permissions required to use your device's features are disenabled, Bouncie might not work.
5. Uninstall and reinstall Bouncie. If nothing else has worked, completely uninstall Bouncie then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bouncie not working

2. Fix Bouncie Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bouncie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bouncie not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bouncie may not be able to connect to the Internet when running in the background.