Contact Rhythm Hive Customer Service

Why should I report an Issue with Rhythm Hive?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Superb Corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I also really wish it was still confined to one artist, I end up getting rid of most of the cards I get because they aren't seventeen and I got the game just for seventeen's songs.the update is pretty bad, the gameplay is so much harder than it originally was.

2. I only play for 1 group and the majority my draws are from other groups! The game mechanics changed without explanation.

3. The card leveling system has completely changed, and the majority of the cards I've collected for playing don't matter in the game anymore.

4. However, this recent update has been so confusing and has made the game unenjoyable.

5. For example, I can't even play a single song without the game lagging like crazy and/or going to a black screen.

6. I love Rhythm Hive, but since the new event/update (I don't know what it's called) they game has been crashing a LOT.

7. Overall dissatisfied with the new update and wish the old version was still available.I lived rhythm hive since its pre season version.

8. The regular game play (studio) is much more difficult, which results in a fail and then you have to restart and spend more currency.

9. Doubt I'll be returning to play.Season 4 is horrible!!! Change it back to the old game.

10. Please fix this.I've had this game since it came out and I'm really happy that they added seventeen last season, but I'm disappointed with the new season.

11. I made a lot of progress in the game and looked forward to playing.

1. Fix Rhythm Hive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rhythm Hive: Restarting the app will resolve most errors.
2. Update the Rhythm Hive App. Here is how:
   1. On Android goto PlayStore » Search for "Rhythm Hive" » Open Rhythm Hive » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rhythm Hive » click "UPDATE".
3. Clear Rhythm Hive app cache: Clearing cached data will force your app to retrieve the latest data directly from Rhythm Hive servers.
   1. On Android, goto Settings » Apps » Select "Rhythm Hive" » click Storage » click "Clear Cache".
4. Check Rhythm Hive app permissions. If any of these permissions required to use your device's features are disenabled, Rhythm Hive might not work.
5. Uninstall and reinstall Rhythm Hive. If nothing else has worked, completely uninstall Rhythm Hive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rhythm Hive not working

2. Fix Rhythm Hive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rhythm Hive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rhythm Hive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rhythm Hive may not be able to connect to the Internet when running in the background.