Published by Sunset Publishing Corporation

Report an issue with Sunset Magazine.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Sunset Magazine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sunset Publishing Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sunset Magazine Customer Insights

1. I really wanted to use the digital side of my subscription and it's disappointing that it seems that not a lot of effort goes into making the digital content available.This is the most useless APP ever!!!! I have been a subscriber to Sunset Magazine for over 20 years and have been given no explanation as to why the magazine is offered in this useless attempt to satisfy customers.

2. If you aren't printing a magazine please put something suitable and similar to your magazine publication on the net for your subscribers.Bad app! Doesn't open and I don't want to use the digital version...joystick with my print subscription.A dud.

3. After uploading your digital version you are asking for subscription!!! Not really fond of reading the magazine online, prefer print version.I agree with the other reviews.

4. I've been a subscriber to Sunset for almost 30 years and am so disappointed that the technology for this app is sub-par.

5. I have had a Sunset subscription for over 25 years and I am no longer interested.Can't even get it to open - just spins and spins.

6. I have been unable to open the magazine online and I did download to my Android phone and still not satisfied.

7. Want to cancel my subscription but have loved the wonderful magazine over the years.

8. If you call the Sunset office to inquire of the subscription status, you are connected to someone who cannot speak clearly.

9. Disappointed, because the print edition is great.It's unbelievable that I am paying for such a unreadable Sunset app.

10. I receive other periodicals through the mail......I already subscribe to Sunset and have for many years.

11. I've been a long time subscriber, and I don't feel our best interest was taken into consideration.

Steps to Troubleshoot & Fix Sunset Magazine Issues

1. Fix Sunset Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sunset Magazine: Restarting the app will resolve most errors.
  2. Update the Sunset Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "Sunset Magazine" » Open Sunset Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunset Magazine » click "UPDATE".
  3. Clear Sunset Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunset Magazine servers.
    1. On Android, goto Settings » Apps » Select "Sunset Magazine" » click Storage » click "Clear Cache".
  4. Check Sunset Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Sunset Magazine might not work.
  5. Uninstall and reinstall Sunset Magazine. If nothing else has worked, completely uninstall Sunset Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sunset Magazine not working


2. Fix Sunset Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sunset Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sunset Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sunset Magazine may not be able to connect to the Internet when running in the background.

Reported Issues