Published by SungLab on Jul 28, 2023

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Why should I report an Issue with Triple A?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SungLab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Triple A Customer Insights

1. No music choice: it does play in a loop, but no option to pick any favorites.This is a beautiful app that lets you play around with adjustable, color-changing particles in a choice of three different settings while listening to relaxing piano music.

2. When done just right, it feels like the particles are dancing to and representing the music itself; it's very fun and good for when you're extremely bored! (By the way, I just turn wifi off for a while to avoid ads; it works!)SungLab has developed several apps, all of which have been programmed perfectly.

3. But, overalll, this is a very fantastic app!This app is awesome and so much fun! Little suggestion tho, you could have a little song library so purple can choose what music plays in the background, you could even let them upload music from apps like Pandora, Spotify, YouTube music, apple Music, etc.

4. But i wish there were some other things to do like, slime, more ASMR sounds, and being able to change the color of the particles.

5. But I suggest adding more ways to play with that light and the colors to be like in a group, for example: when touching, it shows all shades of purple or blue making a pretty shape.

6. The music choice is soothing and I can definitely see myself going to use this app whenever I want to feel calm or even to relieve some boredom.

7. Even tho those features arent in the game, the game is still amazing :DIt's very relaxing and the colors are so beautiful and it's amazing for all ages.

8. But im giving it only 4 stars because it would be good if you guys added like walls and shapes that when particles touch them they will bounce off.

9. I used to love this app, and I am disappointed.The app is really fun to take your mind off of things and I do enjoy seeing different colors mixing or exploding around.

10. + It would be nice if there was a color system for the particles so when you could change the color of the particles.

11. Excessive ad usage: it continues to play skip-able ads every minute or so and ruins the immersion and experience of the app.

Steps to Troubleshoot & Fix Triple A Issues

1. Fix Triple A Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Triple A: Restarting the app will resolve most errors.
  2. Update the Triple A App. Here is how:
    1. On Android goto PlayStore » Search for "Triple A" » Open Triple A » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Triple A » click "UPDATE".
  3. Clear Triple A app cache: Clearing cached data will force your app to retrieve the latest data directly from Triple A servers.
    1. On Android, goto Settings » Apps » Select "Triple A" » click Storage » click "Clear Cache".
  4. Check Triple A app permissions. If any of these permissions required to use your device's features are disenabled, Triple A might not work.
  5. Uninstall and reinstall Triple A. If nothing else has worked, completely uninstall Triple A then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Triple A not working


2. Fix Triple A Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Triple A be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Triple A not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Triple A may not be able to connect to the Internet when running in the background.

Reported Issues