Contact Atomus Customer Service

Why should I report an Issue with Atomus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SungLab Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm no psychologist, but if these ads I'm not reading are being perceived by my subconscious, they are being associated with frustration.Its so good! the graphics are smooth, the content is relaxing, the patterns are breathtaking, it will calm you down if you are fiery mad! And it will also let you discover new patterns by just randomly clicking the screen using your fingers, and also, its very easy to use! There are no ads if you will play this game with your wifi off.

2. I changed phones, so I installed it on my new phone (it's bigger) and chose the EXACT SAME settings (particle number 8000, size 6 , length 7).

3. Like I said, I love the program, but every time I start making a cool pattern with the colors there is a commercial that I have to exit out of.

4. On my old phone the picture the particles made looked VERY SMOOTH, while on my new one it was kinda jerky and zig-zaggy (sorry, not sure how to explain).

5. I tried changing settings, but whatever I do, the results still look bad.Awesome! The particle motion is so advanced, it makes me feel like I have a super-computer in my palm.

6. Love it.This app is super addicting, little things like these really help reduce stress levels and anxiety levels and such for me.

7. I think that's a little ridiculous for a game like this that you honestly cant really call a game, more so a stress releaver.This app is beautiful and very fun.

8. It is not only beautiful to play with, but the motions show that the creator put some thought into the boundary responses.

9. I would like to be able to link it to my Spotify though so I can listen to my choices of music while the particles dance around.

10. The app opened quickly and the music intensifies with the ambient light visual swirls your fingers create.

11. If not Spotify, being able to select at least in track locally would also be nice.

1. Fix Atomus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Atomus: Restarting the app will resolve most errors.
2. Update the Atomus App. Here is how:
   1. On Android goto PlayStore » Search for "Atomus" » Open Atomus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Atomus » click "UPDATE".
3. Clear Atomus app cache: Clearing cached data will force your app to retrieve the latest data directly from Atomus servers.
   1. On Android, goto Settings » Apps » Select "Atomus" » click Storage » click "Clear Cache".
4. Check Atomus app permissions. If any of these permissions required to use your device's features are disenabled, Atomus might not work.
5. Uninstall and reinstall Atomus. If nothing else has worked, completely uninstall Atomus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Atomus not working

2. Fix Atomus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Atomus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Atomus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Atomus may not be able to connect to the Internet when running in the background.