Published by Ligonier on May 16, 2024

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Why should I report an Issue with Ligonier Ministries?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ligonier to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Ligonier Ministries Customer Insights

1. Now downloading doesn't work, then it does work, then disappears, then slow going, then Bible reading starts & stops in mid sentence, then casting stops & plays on my cell vs the tv, ...I could go on & on....I LOVE Ligonier & ALL its Ministries but this app need some serious updating.

2. If Ligonier would like a list of all the things that are problematic while using, feel free to respond, I'd love to help resolve the issues.We love Ligonier and everything it has to offer! However, ever since the update about a year ago, the Bible does not work well.

3. And the have this index section where you can look up all of their messages and writing by looking up specific chapters of the Bible.Has been exceptionally helpful in deciding where to direct my efforts as i study the word and the fact that it has it all in a daily sequence with lectures and sermons from teachers i am confident are trustworthy.

4. Would love to see the bugs in this app worked on.This app has come a long way in the last 2-3 years! I love the controls from lock screen, layout, bug-free (so far), etc.

5. Other than the Bible issues, love it.

6. Example, if I want to search specifically for Sproul's sermons on Baptism, I want to type "baptism", select Sproul in speakers, etc.

7. I've learned so much in just a couple of weeks about Christian theology, church history, and much more.This is an incredible Bible app.

8. Some features from the website are missing on the app (such as searching for resources, viewing favourites, etc.) but maybe they'll add it in the future!I'm really enjoying the Ligonier app.

9. It's almost impossible to scroll, often tells me there's no internet connection, and the reading stops and continues randomly.

10. The Bible feature is also wonderful and the reading experience is very enjoyable.

11. For example, the archive for renewing your mind used to be easy to find but now it's a complicated search.

Steps to Troubleshoot & Fix Ligonier Ministries Issues

1. Fix Ligonier Ministries Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ligonier Ministries: Restarting the app will resolve most errors.
  2. Update the Ligonier Ministries App. Here is how:
    1. On Android goto PlayStore » Search for "Ligonier Ministries" » Open Ligonier Ministries » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ligonier Ministries » click "UPDATE".
  3. Clear Ligonier Ministries app cache: Clearing cached data will force your app to retrieve the latest data directly from Ligonier Ministries servers.
    1. On Android, goto Settings » Apps » Select "Ligonier Ministries" » click Storage » click "Clear Cache".
  4. Check Ligonier Ministries app permissions. If any of these permissions required to use your device's features are disenabled, Ligonier Ministries might not work.
  5. Uninstall and reinstall Ligonier Ministries. If nothing else has worked, completely uninstall Ligonier Ministries then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ligonier Ministries not working


2. Fix Ligonier Ministries Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ligonier Ministries be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ligonier Ministries not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ligonier Ministries may not be able to connect to the Internet when running in the background.

Reported Issues