Published by Free Salon Education on Oct 2, 2023

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Why should I report an Issue with FSE Now?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Free Salon Education to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FSE Now

1. This one of a kind experience allow’s stylists to create a professional profile, get online training through video education, Join a like minded community of stylists, and communicate with potential new clients.

2. FSE NOW is the go to platform for hair stylist education and client connection.

3. As a client you will be able to search for the perfect stylist in your area, see their ratings, send a stylists a private message, and learn diy hairstyles you can create everyday.

FSE Now Customer Insights

1. Matt and his hair lovin' friends are worth the space on your phone for more education 😁 if I could rate more than 5 stars I would.I try to watch a hair style daily .

2. I love them! Thanks so much Matt!!Love this app and especially the Monday classes with Matt via zoom! Learning so much and love the live feedback/interaction and conversation with fellow stylists in the cutting club.

3. Thank you for creating this space for all your amazing free education Matt!Love this App and all the Free educational videos.

4. Thanks for the informative video.This app is phenomenal for the experienced stylist or for a newbie hair lover 😉 I learn something more with each video I watch.

5. 5 stars!!!!!I love this app and Matt! Very inspirational and easy to follow.

6. highly recommendBest hair education out there! It's like Netflix for hair!! The app has so many functions and it involves an awesome community feature too.

7. I know many talented and famous hair stylists that are great at what they do but couldn't teach it to save their lives.

8. Great content and an awesome platform to display your work as well as interact with other barbers and stylist.

9. No matter how long you've been in the trade I always learn something new from the live classes and videosTells me to update my profile.

10. Also note that there is always FREE EDUCATION and tutorials posted almost daily!!! Definitely a must have!!Can't even get into my account when I put in my email and password.

11. You can learn a lot at your own pace or take a class with Matt himself.

Steps to Troubleshoot & Fix FSE Now Issues

1. Fix FSE Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FSE Now: Restarting the app will resolve most errors.
  2. Update the FSE Now App. Here is how:
    1. On Android goto PlayStore » Search for "FSE Now" » Open FSE Now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FSE Now » click "UPDATE".
  3. Clear FSE Now app cache: Clearing cached data will force your app to retrieve the latest data directly from FSE Now servers.
    1. On Android, goto Settings » Apps » Select "FSE Now" » click Storage » click "Clear Cache".
  4. Check FSE Now app permissions. If any of these permissions required to use your device's features are disenabled, FSE Now might not work.
  5. Uninstall and reinstall FSE Now. If nothing else has worked, completely uninstall FSE Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FSE Now not working


2. Fix FSE Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FSE Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FSE Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FSE Now may not be able to connect to the Internet when running in the background.

Reported Issues