Contact Beat Craft Customer Service

Why should I report an Issue with Beat Craft?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of STUDIO HU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This sucks because how can you play the game with no audio? I have to close and reopen the app every time I play a new song.

2. See, when I open it, it's saying that the "internet connection" is low/poor and to give it a minute, yet every time it says that, my internet connection is really high in bars or even full! Now it's very rare for me to actually get it to work.This is one of the best music games on mobile.

3. Another is that sometimes while picking a song to play, it says if you delete the app, the score will be erased, and it never let's me do the actual song.Scoring needs to be rebalanced so that the song you choose is less important than your skill but aside from that it's amazing.

4. Also, apparently the game can't access music on SD cards, which seems to be a pretty common problem among mobile music games.

5. Thank you for you time.When I was able to play the game, it seemed super awesome.

6. But after my third play it said that there was a problem with my internet connection, but there was not and you are unable to play anything but mp3s or 4s without connection and they are all around 10 seconds to a minute.

7. ESPECIALLY with the audio problem.This game actually has potential to be a great rhythm game, but the state it's in right now is terrible.

8. Sure, most people are complaining about how it doesn't follow the tune/vocals very well, but its completely understandable! My problem didn't start happening until recently, and now I can rarely ever play it.

9. After playing any song, if I try to play sth after, the audio wont load.

10. Second, if a song actually loads, it will only play a few seconds of the song before it just stops.

11. Lastly it doesn't work when using data instead of Wi-Fi.The app is amazing, and the music on there is great.

1. Fix Beat Craft Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Beat Craft: Restarting the app will resolve most errors.
2. Update the Beat Craft App. Here is how:
   1. On Android goto PlayStore » Search for "Beat Craft" » Open Beat Craft » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beat Craft » click "UPDATE".
3. Clear Beat Craft app cache: Clearing cached data will force your app to retrieve the latest data directly from Beat Craft servers.
   1. On Android, goto Settings » Apps » Select "Beat Craft" » click Storage » click "Clear Cache".
4. Check Beat Craft app permissions. If any of these permissions required to use your device's features are disenabled, Beat Craft might not work.
5. Uninstall and reinstall Beat Craft. If nothing else has worked, completely uninstall Beat Craft then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Beat Craft not working

2. Fix Beat Craft Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Beat Craft be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Beat Craft not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Beat Craft may not be able to connect to the Internet when running in the background.