Published by Stremio on Oct 23, 2024

Report an issue with Stremio.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Stremio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stremio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Stremio image 1 contact Stremio image 2

About Stremio

1. Stremio is a video streaming application, that allows you to watch and organize video content from different services, including movies, series, live TV and video channels.

2. The content is aggregated by an addon system providing streams from various sources.

Stremio Customer Insights

1. No in-app update feature Keep updating, devs.Hello, the application was wonderful and perfect, but now, after the last update, it stops working and closes the application, and all this after the trouble of searching, I discovered from the settings that the libvlc player no longer works after the update, and when you go to the settings and change the player to exoplayer, it works well.

2. rearranging default settings like default streaming quality, seeders, adding features like HD & CAM without opening the movie.App used to be great but having issues using this app with Chromecast the past few days it's very frustrating.

3. My device is mi box s, 5 Stars thank you very much for your responseA great library megaspace, its sad to see that it keeps getting restricted and the content washed down because of other libraries cancelling off.

4. This has never happened on the PC, and I have tried it in three different devices, so it's not a hardware issue.It's a great app, gets the job done, but the video player within the app needs to be changed.

5. Stremio is basically what you would get if Kodi and Netflix had a really smart kid that grew up to also be sexy and successful! Works great on Android & PC! Almost perfect.

6. I'm not having the subtitle or buffering problems other people here are reporting, so that's good.Been using this app on my phone for a while and loved it.

7. Thank you Team Stremio for being there for those that can't afford traditional media.Love this app, watching all movies & series for the past 2 plus years through it.

8. It's free so there's that, it needs a consistent supply of info which the devs can't seem to pull off in facilitation with other libraries.

9. It's lacking in user options (almost non-existent), which makes it extremely user friendly, but irritating for more advanced users who would like more control and customizability.

10. The seek and rewind buttons simply do not need to cover a third of the screen each, and they really shouldn't be hard set to 15 seconds.

11. Those of you saying "it doesn't work", watch a how to video.

Steps to Troubleshoot & Fix Stremio Issues

1. Fix Stremio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stremio: Restarting the app will resolve most errors.
  2. Update the Stremio App. Here is how:
    1. On Android goto PlayStore » Search for "Stremio" » Open Stremio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stremio » click "UPDATE".
  3. Clear Stremio app cache: Clearing cached data will force your app to retrieve the latest data directly from Stremio servers.
    1. On Android, goto Settings » Apps » Select "Stremio" » click Storage » click "Clear Cache".
  4. Check Stremio app permissions. If any of these permissions required to use your device's features are disenabled, Stremio might not work.
  5. Uninstall and reinstall Stremio. If nothing else has worked, completely uninstall Stremio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stremio not working


2. Fix Stremio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stremio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stremio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stremio may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i've deleted the account by mistake and i want it back now with this mail but it's says every time user not found.Can you help me please.

    — by Abdelatif Khouz 2 years ago

  • I tried everything that I could find online but I still see "no stream available" on ANY movie or tv series, anything. I have installed every addon, I don't have a VPN, I deleted cache, reinstalled created an account, tried without as a guest, but NOTHING works and until 3 days ago I could see every single movie and series plsss help

    — by Luca Gandini 2 years ago

  • Stremio keeps showing me No streams were found.

    — by Tony 2 years ago

  • Please IV been trying for a week to put Stremio on my tv but I haven’t been able too. I thought I did everything right but near the end I’m sure I didn’t like pick your favourite etc. I just couldn’t understand what to do to launch it so I can have the app on my tv. Please help me

    — by Moise Cohen 2 years ago

  • I need to report inappropriate content on the platform, more specifically: child pornography advertising that appeared instead of the movie I chose (the sea prince and the fire child)

    — by Marietta Oliveira Valino 2 years ago

  • I added the Pirate Bay add on. I found the movie but a big triangle just flashes in the middle of the screen. Nothing happens. What am I doing wrong???

    — by Benny Nious 2 years ago

  • Having trouble with the loading screen not showing the name of the movie loading progress. No matter what movie or show is loading it will only display "The Crime". Is there a fix for this.
    Scott

    — by Scott Litteral 3 years ago