Published by Star Stable Entertainment AB

Report an issue with Star Stable Friends.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Star Stable Friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Star Stable Entertainment AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Star Stable Friends image 1 contact Star Stable Friends image 2

Star Stable Friends Customer Insights

1. It's a really cool and helpful app! You can see the news, and it even leads you to the Instagram and YouTube! The only issue I'm having is whenever I try to mail my friends through the app, it says "sending of email failed"? I'm not saying anything that wpuld make it not approve so I don't know whats going on? I even uninstalled it and reinstalled it just to see if that would work, but it didn't! Please help if you can!This is a great app! I like how I can keep updated on the news, check in on my stable care, view my mail, etc.

2. For example, one of my friends had sent me mail at 11:00 a.m, and on the app, it said she sent it at 1:55 p.m. If the star stable team could solve this problem, it would be great!! And thank you to all who take their time to read this! ❤I have this VERY anoying bug where I cant acsess my messages I can only send them, whenever I click on the charecter area (where messages ect are) it says "Failed to contact Star Stable server.

3. You can also purchase Stable care without playing Star Stable so it's helpful if your coming back from holiday and want your horse happy.

4. I'd like having more social interactions, maybe a star stable chat app or something to do with clubs.(club calendars or see who is online in the game)I love this app.

5. This app is great and allows me to make purchases in Star Stable without a credit card since I'm not allowed to have one at the moment.

6. Also plays music that is on Star Stable with no ads, but you cant exit the app with it playing because it will stop.

7. Most of the functions are a waste of space (to me at least) but I really like being able to buy stable care without having to log onto the game itself.

8. You can link your Star Stable account and see the news they upload.

9. The UI is very confusing, and like much of star stables stuff, you can't zoom in or anything - so small text is small text.

10. Makes no sense.The sc costs a lot from last i checked (doubt it changed) and the writing is so small that you cant read it.

11. Buy stable care or anything.

Steps to Troubleshoot & Fix Star Stable Friends Issues

1. Fix Star Stable Friends Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Star Stable Friends: Restarting the app will resolve most errors.
  2. Update the Star Stable Friends App. Here is how:
    1. On Android goto PlayStore » Search for "Star Stable Friends" » Open Star Stable Friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Star Stable Friends » click "UPDATE".
  3. Clear Star Stable Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Star Stable Friends servers.
    1. On Android, goto Settings » Apps » Select "Star Stable Friends" » click Storage » click "Clear Cache".
  4. Check Star Stable Friends app permissions. If any of these permissions required to use your device's features are disenabled, Star Stable Friends might not work.
  5. Uninstall and reinstall Star Stable Friends. If nothing else has worked, completely uninstall Star Stable Friends then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Star Stable Friends not working


2. Fix Star Stable Friends Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Star Stable Friends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Star Stable Friends not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Star Stable Friends may not be able to connect to the Internet when running in the background.

Reported Issues