Contact Stardust Casino Customer Service

Why chat with our AI Stardust Casino Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Stardust Casino.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Save your money is app is literally JUNK! I would give it no stars if you were aloud! I've been playing for several months now not a single good win...nothing not even enough to keep playing for awhile.

2. When trying to go from one game to another game it made me sign in AGAIN even though I was on the stupid thing playing for about ten minutes! Couldn't just get my money back oh no that's too much.

3. It's definitely a good time with a quick payout, especially compared to other online casinos.

4. Game ended up crashing when I was on the last stage of triggering a jackpot feature on a 88 dollar bet after betting hundreds to get there and of course the game reset and reset the jackpot feature.

5. i dont believe it messes my rolls up cause i get good rolls most of the time when it spins longer.

6. anyhow when playing cash machine when i spin sometimes it will spin longer then a minute when it normally only spins for like 10-15 seconds so might be from high volume of people on cash machine with me.

7. It just sucks all your money up right away.When the site was still Betfair I never had ANY issues, but after the switch to Stardust every thing about it sucks any more.

8. I play slots and at least 1/ 3 of them I've tried to play get an error message and won't load, including my three favorite go to games.

9. Would have been guaranteed 2000 minimum once the jackpot feature triggered and I had plenty in my balance to get there.

10. Been playing Betfair for 5 years on my phone and desktop.

11. just informing tech teamDisguised, trying to sign on took me over an hour! The app itself is horrible, was horrible, and will always be horrible.

1. Fix Stardust Casino Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stardust Casino: Restarting the app will resolve most errors.
2. Update the Stardust Casino App. Here is how:
   1. On Android goto PlayStore » Search for "Stardust Casino" » Open Stardust Casino - Real Money » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stardust Casino » click "UPDATE".
3. Clear Stardust Casino - Real Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Stardust Casino servers.
   1. On Android, goto Settings » Apps » Select "Stardust Casino - Real Money" » click Storage » click "Clear Cache".
4. Check Stardust Casino app permissions. If any of these permissions required to use your device's features are disenabled, Stardust Casino might not work.
5. Uninstall and reinstall Stardust Casino. If nothing else has worked, completely uninstall Stardust Casino then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stardust Casino not working

2. Fix Stardust Casino Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stardust Casino be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stardust Casino not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stardust Casino may not be able to connect to the Internet when running in the background.