Published by Wiener Staatsoper

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Why should I report an Issue with Wiener Staatsoper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wiener Staatsoper to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Wiener Staatsoper

1. Your subscription offers access to all live-broadcasts and selected titels from our Videotheque.

2. Turn your living room into your personal box at the Wiener Staatsoper!

3. Enjoy 45 different opera and ballet evenings per season live, and on your Android device!

Wiener Staatsoper Customer Insights

1. Not usable as a phone or tablet app.Excellent content but matched to an inept controller interface ... The video lacks normal "scrubbing" ability on the streaming timeline so there's no way to hop to a desired part of the stream, especially when the stream inexplicably resets or is interrupted ... Imagine trying to get back to the last act of a 4-hour Wagner opera by having to tap repeatedly on fast-forward (which moves in 10-second increments)I love how vienna state opera made the viewing free.

2. Every time you close the app, the video stream restarts to the beginning, and you can only fast forward 10 seconds at a time.Nobody seems to care about this repeated complaint: It's not possible to take up an opera from where you left when you lost your connection or to fast forward the intermittence.

3. Why make an app in 2021 with control worse of VHS player? Learn something from Netflix, Amazon or Disney to make an intuitive control for the app shouldn't be soooo hard should it?Very good app for recreating your Vienna Opera experience, that becomes even more realistic with a smart TV.

4. It only said "No Subscription" & "You can subscribe to free online streaming by clicking Create Account".

5. No facility to drag the timeline as you can on BBC Sounds and other apps.On Samsung phones, you cannot access subtitles.

6. The navigation bar on Android blocks the subtitle button in the player, so there is no way to change the subtitles.

7. Complete with subtitles in several languages, great sound and synchronization with live events! However the Synopsis is not always fully readable, a pity.Used it for 2 days.

8. There's no Create Account or Log In button to log in again or even if necessary create an account.

9. Stopped showing me forward, rewind, pause buttons, no subtitles button.

10. Annoying!On Samsung phone impossible to change subtitles.

11. It also doesn't hold your spot if you have to exit the video, meaning even more tapping to get to where you left off.

Steps to Troubleshoot & Fix Wiener Staatsoper Issues

1. Fix Wiener Staatsoper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wiener Staatsoper: Restarting the app will resolve most errors.
  2. Update the Wiener Staatsoper App. Here is how:
    1. On Android goto PlayStore » Search for "Wiener Staatsoper" » Open Wiener Staatsoper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wiener Staatsoper » click "UPDATE".
  3. Clear Wiener Staatsoper app cache: Clearing cached data will force your app to retrieve the latest data directly from Wiener Staatsoper servers.
    1. On Android, goto Settings » Apps » Select "Wiener Staatsoper" » click Storage » click "Clear Cache".
  4. Check Wiener Staatsoper app permissions. If any of these permissions required to use your device's features are disenabled, Wiener Staatsoper might not work.
  5. Uninstall and reinstall Wiener Staatsoper. If nothing else has worked, completely uninstall Wiener Staatsoper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wiener Staatsoper not working


2. Fix Wiener Staatsoper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wiener Staatsoper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wiener Staatsoper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wiener Staatsoper may not be able to connect to the Internet when running in the background.

Reported Issues