Published by The Advocate on Oct 31, 2023

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Why should I report an Issue with The Advocate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Advocate to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Advocate

1. The app allows you to receive alerts about the biggest headlines and also allows you to read content it and share it on your favorite social media platforms.

2. That means you'll never miss vital information about topics such as Baton Rouge-area news, the LSU Tigers, the New Orleans Saints, Louisiana politics and much more.

3. There are also display options, search functionality and the ability to 'favorite' stories you enjoy.

4. The Advocate gives you access to both news/information updated 24/7 AND the daily e-edition in its latest app.

5. We always welcome your feedback -- apps@theadvocate. com!

The Advocate Customer Insights

1. As an old newspaper employee with the Times-Picayune, one of the joys of my day is sitting at the kitchen table every morning with my newspaper in hand, and a good cup of coffee (with chicory of course).

2. The Times-Picayune-The New Orleans Advocate is blessed with a host of fantastic writers - In each & every section of the newspaper.

3. Prior to the New Orleans Advocate coming to the New Orleans area, I was a "long" time subscriber to the Times-PIcayune.

4. But still too many ads.As good as getting the print edition except for not being able to work the puzzlesUpdate: Now the notifications will not even open in the app.

5. Accolades to "All" employees of these very fine products - Both the hard printed copy of the newspaper, as well as the "Electronically" produced additions.

6. I have been, and still am a subscriber to the Times-Picayune-The New Orleans Advocate for quite a while now.

7. I like the app, but sharing doesn't not work or the option is not available on article.

8. I guess I will have to get my news elsewhere.The Android version is all but useless.

9. Taliancich, Jr.New version would not work at all on Android.

10. All i can do is scroll headlines in appPlease fix the push notification option.

11. I am trying again b/c I enjoy the app, but the lack of this function working properly is going to drive me away.

Steps to Troubleshoot & Fix The Advocate Issues

1. Fix The Advocate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Advocate: Restarting the app will resolve most errors.
  2. Update the The Advocate App. Here is how:
    1. On Android goto PlayStore » Search for "The Advocate" » Open The Advocate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Advocate » click "UPDATE".
  3. Clear The Advocate app cache: Clearing cached data will force your app to retrieve the latest data directly from The Advocate servers.
    1. On Android, goto Settings » Apps » Select "The Advocate" » click Storage » click "Clear Cache".
  4. Check The Advocate app permissions. If any of these permissions required to use your device's features are disenabled, The Advocate might not work.
  5. Uninstall and reinstall The Advocate. If nothing else has worked, completely uninstall The Advocate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Advocate not working


2. Fix The Advocate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Advocate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Advocate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Advocate may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

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    — by Keith Esteen 2 years ago

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