Published by Juan Valdez Apps

Report an issue with Chaves TV.
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Why should I report an Issue with Chaves TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Juan Valdez Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Chaves TV Customer Insights

Steps to Troubleshoot & Fix Chaves TV Issues

1. Fix Chaves TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chaves TV: Restarting the app will resolve most errors.
  2. Update the Chaves TV App. Here is how:
    1. On Android goto PlayStore » Search for "Chaves TV" » Open Chaves TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chaves TV » click "UPDATE".
  3. Clear Chaves TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Chaves TV servers.
    1. On Android, goto Settings » Apps » Select "Chaves TV" » click Storage » click "Clear Cache".
  4. Check Chaves TV app permissions. If any of these permissions required to use your device's features are disenabled, Chaves TV might not work.
  5. Uninstall and reinstall Chaves TV. If nothing else has worked, completely uninstall Chaves TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chaves TV not working


2. Fix Chaves TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chaves TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chaves TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chaves TV may not be able to connect to the Internet when running in the background.

Reported Issues