Published by Sommelier du Parfum on Sep 15, 2023

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Why should I report an Issue with Sommelier du Parfum?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sommelier du Parfum to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sommelier du Parfum

1. By reviewing fragrances in perfume stores, Sommelier du Parfum will deepen its knowledge of your preferences and come up with increasingly accurate recommendations. Already a perfume freak?

2. Keep track of all the new releases from popular brands such as Dior, Chanel, Guerlain, Lancôme, Gucci, Hermès, Armani, Dolce&Gabbana as well as more confidential ones.

3. Sommelier du Parfum, the in-depth guide into the perfume world.

4. Sommelier du Parfum walks you through the smells of ordinary life to let you discover your tastes.

5. Find the perfume you have always been looking for and ideal gifts for your friends. New to scents?

6. Discover the compositions, recommended usage and resellers of your favorite brands and fragrances.

7. Sommelier du Parfum is an independent, free & ads-free, research-based app.

Sommelier du Parfum Customer Insights

1. 4)I tried to open two profiles to find seasonal matches, but seems that after each crash the results are merged in a unique new1:no refresh changing preferences :(Update: Dev helped, but they did not delete the data just made me 50 year old😂.

2. Other apps before and after this app worked smoothly.Useful but 1)TOTALLY INTRUSIVE:I set up a profile for my sister, and it came out with my data of age and location!!:the respect of privacy? 2)Reseller location problem discouraging: found the parfum we do not know where to go buy it.. chance to buy it via the app would help.

3. One minus, which I think will improve, is that it seems to emphasize recommendation of certain brands and de-emphasize other brands that are available in the database and would be more suited for the selected characteristics, and the maps crashI liked that app for perfume suggestion.

4. I can find things easily and had fun reading through the perfumes that were selected for me! I love reading the "bio" on each perfume- its like reading about a painting.

5. DO NOT demand a lot of personal info at beginning and force onto the user the work of later deleting it! Any info input SHOULD BE VOLUNTARY, in filtered searches.

6. I can't wait to pick a favorite and order! I like this process better than in store since I would be grabbing samples at random and I might be put off by the huge selections.

7. The perfumes: the suggested perfumes do not seem to build on notes just general "type", so far adding perfumes I like/dislike changed nothing in the recommendations.

8. The database of perfumes is really comprehensive, I was able to find the most rare ones.

9. There is no way to delete the account or to modify the data.Collects personal data like a mofo.

10. When I made the second order, my previous shipping address disappeared and instead of that there was a different country that I couldn't change.

11. The support was very nice and they solved the issue the very next day! Keep up the good work!The app is great.

Steps to Troubleshoot & Fix Sommelier du Parfum Issues

1. Fix Sommelier du Parfum Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sommelier du Parfum: Restarting the app will resolve most errors.
  2. Update the Sommelier du Parfum App. Here is how:
    1. On Android goto PlayStore » Search for "Sommelier du Parfum" » Open Sommelier du Parfum » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sommelier du Parfum » click "UPDATE".
  3. Clear Sommelier du Parfum app cache: Clearing cached data will force your app to retrieve the latest data directly from Sommelier du Parfum servers.
    1. On Android, goto Settings » Apps » Select "Sommelier du Parfum" » click Storage » click "Clear Cache".
  4. Check Sommelier du Parfum app permissions. If any of these permissions required to use your device's features are disenabled, Sommelier du Parfum might not work.
  5. Uninstall and reinstall Sommelier du Parfum. If nothing else has worked, completely uninstall Sommelier du Parfum then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sommelier du Parfum not working


2. Fix Sommelier du Parfum Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sommelier du Parfum be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sommelier du Parfum not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sommelier du Parfum may not be able to connect to the Internet when running in the background.

Reported Issues