Published by Smarter Everywhere — Games, Quizzes, Tests
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Steps to Troubleshoot & Fix Soulmate Quiz Issues
1. Fix Soulmate Quiz Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Soulmate Quiz: Restarting the app will resolve most errors.
Update the Soulmate Quiz App. Here is how:
On Android goto PlayStore » Search for "Soulmate Quiz" » Open Soulmate Quiz - Fun Quiz » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Soulmate Quiz » click "UPDATE".
Clear Soulmate Quiz - Fun Quiz app cache: Clearing cached data will force your app to retrieve the latest data directly from Soulmate Quiz servers.
On Android, goto Settings » Apps » Select "Soulmate Quiz - Fun Quiz" » click Storage » click "Clear Cache".
Check Soulmate Quiz app permissions. If any of these permissions required to use your device's features are disenabled, Soulmate Quiz might not work.
Uninstall and reinstall Soulmate Quiz. If nothing else has worked, completely uninstall Soulmate Quiz then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Soulmate Quiz not working
2. Fix Soulmate Quiz Server issues & Internet Connection
Check network connection: An unstable Internet will make Soulmate Quiz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Soulmate Quiz not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Soulmate Quiz may not be able to connect to the Internet when running in the background.
Reported Issues
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