Published by Enciclopèdia Catalana SAU

Report an issue with Advanced Spanish.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Advanced Spanish - Catalan Dictionary?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Enciclopèdia Catalana SAU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Advanced Spanish Customer Insights

Steps to Troubleshoot & Fix Advanced Spanish Issues

1. Fix Advanced Spanish Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Advanced Spanish: Restarting the app will resolve most errors.
  2. Update the Advanced Spanish App. Here is how:
    1. On Android goto PlayStore » Search for "Advanced Spanish" » Open Advanced Spanish - Catalan Dictionary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Advanced Spanish » click "UPDATE".
  3. Clear Advanced Spanish - Catalan Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Advanced Spanish servers.
    1. On Android, goto Settings » Apps » Select "Advanced Spanish - Catalan Dictionary" » click Storage » click "Clear Cache".
  4. Check Advanced Spanish app permissions. If any of these permissions required to use your device's features are disenabled, Advanced Spanish might not work.
  5. Uninstall and reinstall Advanced Spanish. If nothing else has worked, completely uninstall Advanced Spanish then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Advanced Spanish not working


2. Fix Advanced Spanish Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Advanced Spanish be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Advanced Spanish not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Advanced Spanish may not be able to connect to the Internet when running in the background.

Reported Issues