AppContacter
Contact Singles 50 Customer Service
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Singles 50 - Matchmaking?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of be2 to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
|
Singles 50 Customer Insights
1. The site has convenient features to reach out like preformatted icebreaker questions & the frequent matching suggestions are appreciated.My subscription is still active and I have stopped recieving messages again this is not fair please look into it please am actually communicating with a match already now not recieving messages anymore this is not fairHorrible, worst experience ever!! Deceptive payment info and had to pay $79 for what was clearly $19.99/month. No reasoning with them and they didn't answer my questions, just a stock reply.
2. I chose 2 months but they charged me an amount of R1488....which I assume is a yrs subscription.....I have since contacted my bank, canceled my credit card, contacted this app...but they sent me a message to say that if I keep contacting them, my complaint would go back to the end of the line.
3. I just received a threaten email from the management that if I dont pay, they will engage external debt collection party to come after me!!!! This is the most horrible experience I ever encountered!!!Don't bother! Outrageously expensive.. cnt even see a msg or a pic unless you pay! And customer service are rude and won't justify why there is a massive price difference from when you join and then when you go to upgrade.
4. It gives you 3 options, I chose 1 month at £7.99 but when I checked my bank they had taken £191.37!!. I have requested to cancel membership immediately and a full refund.
5. But when I follow this it doesn't process and says: Please cancel your subscription directly in your Google Play account.
6. I have to cancel my credit card to avoid being charged for sgd 317 for 3 month services.
7. I have deleted this app without using it onceIt is almost impossible to cancel the premium subscription.
8. I chose to pay for 2 months subscription cos all the faces of the potential matches were blocked.
9. I recommend using the website instead!BEWARE -you can only see people if you pay for the upgrade.
10. It says: To edit your subscription please click here.
11. Now I have to cancel my card.
Steps to Troubleshoot & Fix Singles 50 Issues
1. Fix Singles 50 Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Singles 50: Restarting the app will resolve most errors.
- Update the Singles 50 App. Here is how:
- On Android goto PlayStore » Search for "Singles 50" » Open Singles 50 - Matchmaking » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Singles 50 » click "UPDATE".
- Clear Singles 50 - Matchmaking app cache: Clearing cached data will force your app to retrieve the latest data directly from Singles 50 servers.
- On Android, goto Settings » Apps » Select "Singles 50 - Matchmaking" » click Storage » click "Clear Cache".
- Check Singles 50 app permissions. If any of these permissions required to use your device's features are disenabled, Singles 50 might not work.
- Uninstall and reinstall Singles 50. If nothing else has worked, completely uninstall Singles 50 then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Singles 50 not working
2. Fix Singles 50 Server issues & Internet Connection
- Check network connection: An unstable Internet will make Singles 50 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Singles 50 not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Singles 50 may not be able to connect to the Internet when running in the background.
Reported Issues
-
I signed up for the 3mth special advertisement for $14.00 . Your service took a full $360 out for membership. I don't want the membership at yhat price I cannot afford at all you took all my money out and I want it returned pleased and membership canceled. Please I'm Deseret for my funds bk .I would have not joined as that's false advertisement for poor people like me. Please help me get refunded and canceled membership.
— by Leanne Berger 1 year ago -
Subscription Cancellation Request
— by John McAdam 1 year ago -
Cancel subscription
— by John Burson 1 year ago -
Hi my name is Gabriel rizza
My singles 50 email is gabefz1@redacted
Please cancel my subscription effective immediately— by Gabriel Rizza 1 year ago -
Please can you stop this account and the payment there wend Nader payment off can you put it back on my account
Thank you
Elmarie— by ELMARIE VAN WYK 2 years ago -
Please can you stop this account and the payment there wend Nader payment off can you put it back on my account
Thank you
Elmarie— by ELMARIE VAN WYK 2 years ago -
Hi
My name is Frank SCARFO
I would like to cancel my subscription for singles 50
Thank you— by Frank Scarfo 2 years ago -
Hi
My name is Frank SCARFO
I would like to cancel my subscription for singles 50
Thank you— by Frank Scarfo 2 years ago -
Please cancel my subscription effective immediately
— by Shan hura 2 years ago -
Hi, I would like to cancel my subscription please. Thanks, Emma
— by Emma Chambers 2 years ago -
Can't afford anymore please cancel subscription
— by Elbie Nicholson 2 years ago -
I have been trying to unsubscribe for 2 weeks without any luck. Could you please see that I am unsubscribed. Thank you
— by Tony Boiko 2 years ago -
Cancel my subscription.. delete my account.. you have stolen 300 dollars from me.. stop now.
— by Barry ford 2 years ago -
Cancel my subscription.. you are stealing money from me..
— by Barry ford 2 years ago -
It's too expensive, that is why I want to cancel my subscription for Singles 50!!!
— by Antoaneta Antonova 2 years ago -
Se on erittäin kallis
— by Antoaneta Antonova 2 years ago -
I have sent a mail numerous times to cancel my membership, but the mail is not working as my mails keep getting returned. Please cancel with immediate effect.
— by Sandy Lucas 2 years ago -
I cancelled 2 months ago and the sub is still being deducted from my bank account.
Please refund the fees for 2 months worth of fees - Jan and Feb 2022.— by Phillip Dyhrberg 2 years ago -
Hi, I am not looking for a partner anymore and would like my account, membership or subscription canceled effective immediately.
— by Ron Kingston 3 years ago -
Hi singles50,
I have not installed the singles50 app but im continuosly getting emails to my gmail account of suggestions from singles50. I want you to delete my email address and all my details. I dont wish to recieve ANY more emails from singles50.
Thankyou
Susan Morgan— by Susan Morgan 3 years ago
