Contact ShowingTime Customer Service

Why chat with our AI ShowingTime Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of ShowingTime.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I can't schedule showings (within showing cart) or change approval statuses for non showing time enabled listings from my phone, only the PC.

2. Great at wasting your time.This app worked great it helped confirm showings , cancellations and the feedback on the showing.

3. Also I can't get a useful version of a full cart (12+ showings in one trip) to be fully visible or to produce a map in the mobile app so the mobile showing cart feature is basically worthless at this point.

4. If it's system wide why wasn't an email or notification sent out to all accounts? The issue has still not been resolved and I still can not book showings for all of my clients.Edit: Can't create cart from app.

5. The few times it works, it is great, but lately that is maybe 1/10 times.Showing Cart doesn't have full functionality in the mobile app for me.

6. Instead of removing scheduled tours as they pass it keeps them so each time i arrive at home i have to scroll through all the tours from the day to get to tour im looking for.

7. If you have 30 showings scheduled, you have to scroll forever to get to new ones for approval (no filtering or hiding), and there's no way to broadcast updates to all scheduled showings.Don't expect this app to function well.

8. I was allowed to accept the showing, change the time and decline.

9. It will book your showings if it's not down and get you there unless it locks up and you need to restart your phone.

10. Desperately needs option to add showings already booked individually to a ShowingCart, and also the ability to text showings/ShowingCart tours/links to clients.

11. Yes the realtors should confirm when they are finished especially if you have children or pets to get away from the home for the showing...still not the apps fault..it has a way for the realtors to let you know the showing is complete.

1. Fix ShowingTime Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ShowingTime: Restarting the app will resolve most errors.
2. Update the ShowingTime App. Here is how:
   1. On Android goto PlayStore » Search for "ShowingTime" » Open ShowingTime » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShowingTime » click "UPDATE".
3. Clear ShowingTime app cache: Clearing cached data will force your app to retrieve the latest data directly from ShowingTime servers.
   1. On Android, goto Settings » Apps » Select "ShowingTime" » click Storage » click "Clear Cache".
4. Check ShowingTime app permissions. If any of these permissions required to use your device's features are disenabled, ShowingTime might not work.
5. Uninstall and reinstall ShowingTime. If nothing else has worked, completely uninstall ShowingTime then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ShowingTime not working

2. Fix ShowingTime Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ShowingTime be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ShowingTime not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ShowingTime may not be able to connect to the Internet when running in the background.