Published by Dish Media Network Ltd on Sep 6, 2024

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Why should I report an Issue with myDishHome?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dish Media Network Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About myDishHome

1. The myDishHome App is a dedicated self-service application created exclusively for DishHome customers.

2. It allows you to easily manage all your services.

3. Once you start using myDishHome, you'll wonder how you ever managed without it. • Access your latest and past bills with detailed breakdowns. • Open and track your support tickets from anywhere. • Check remaining days/subscription details for Internet, iTV, and DTH services. • The myDishHome App is compatible with Android 5. 0 and above.

myDishHome Customer Insights

1. And the update wasn't a bug fix, it actually made the app unusable.Before I was using FUP Combo Pack but I changed into single fibernet subscription but no use not able to login for fibernet even I cannot recharge online.

2. Shops are far far away from my home Please make a different app or give us login option for fibernet and allow us to recharge online because there is a option in IME Pay or in Esewa for fibernet recharge but no use otherwise waste of time waste of service waste of money.

3. This is disgusting 🤢 Morever the speed of internet is not reasonable that has frequent issues in daily basis...................Why this app is saying, user with this customer ID doesn't exist.

4. Doesn't even function properly, I can't login with my phone number, it says user doesn't exist.

5. And asking login again and again.Please tell me what should I do? If I try to log in this app say 'sorry!! User with this costomer id doesn't exist.

6. So uninstalling it.Fibernet, it firstly lowered the monthly fee and also connection charge which attracted alots of customers which is a good thing, BUT, now it has started increasing fees by 50%.

7. I never suggest any one to use this net and single star for very low price.😑Worst app Having problem to get login from since 4-5 month but still the condition is same.

8. Terrible app, it looks like it's from 1990, absolutely terrible design and user experience, terrible color combination.

9. ThankyouThis app is showing error message " Device does not exist" again and again while watching recorded show.

10. Please fix this issue.Some important features ware removed and now only available are worstThe experience of using this net and app is worst.

11. This app doesn't work after update.

Steps to Troubleshoot & Fix myDishHome Issues

1. Fix myDishHome Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart myDishHome: Restarting the app will resolve most errors.
  2. Update the myDishHome App. Here is how:
    1. On Android goto PlayStore » Search for "myDishHome" » Open myDishHome » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myDishHome » click "UPDATE".
  3. Clear myDishHome app cache: Clearing cached data will force your app to retrieve the latest data directly from myDishHome servers.
    1. On Android, goto Settings » Apps » Select "myDishHome" » click Storage » click "Clear Cache".
  4. Check myDishHome app permissions. If any of these permissions required to use your device's features are disenabled, myDishHome might not work.
  5. Uninstall and reinstall myDishHome. If nothing else has worked, completely uninstall myDishHome then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing myDishHome not working


2. Fix myDishHome Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make myDishHome be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to myDishHome not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, myDishHome may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Test message

    — by Pitambar Koirala 1 year ago

  • I would like to delete my account (CAS ID: 71909863657) for personal matter and I know the rule under GDPR
    Thank you

    — by Mina Thapa 1 year ago