Contact Ventura County Star Customer Service

Why should I report an Issue with Ventura County Star?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Should I cancel my subscription ?This app used to allow you to read specific public articles (not listed as subscriber only).

2. This doesn't do that.had this app for years and now they want me to pay monthly to be able to read up on the news in my area.

3. This is one of the only media outlets for Ventura County presenting news on public works projects and coronavirus updates.

4. I'm about to cancel altogether.Although I'm a paid subscriber, I'm required to sign in each time I open the app.

5. It sucks when you try to support local news but they seem to not want it.App is "down" most of the time when I try to use it.

6. Using account settings, I signed in and app still won't let me read more than 3 articles.

7. I might have to cancel my membership because its a huge hassle that I just end up not reading the articles.

8. Difficult to load app on new phone.Q1. Why do I pay to subscribe and the aap constantly forgets that I am already a paid subscriber? Q2.

9. Has your public policy changed?NOT USER FRIENDLY! I PAY FOR AN E-NEWSPAPER WHICH IS DIFFICULT TO ACCESS.

10. ONCE AGAIN, It has gone from an app I used regularly to one that will not even open.Sucks, I touch the page with my finger and the print disappears.

11. Why when I have a paid subscription I am now being limited in reading anything from the VCsite? Q3.

1. Fix Ventura County Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ventura County Star: Restarting the app will resolve most errors.
2. Update the Ventura County Star App. Here is how:
   1. On Android goto PlayStore » Search for "Ventura County Star" » Open Ventura County Star » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ventura County Star » click "UPDATE".
3. Clear Ventura County Star app cache: Clearing cached data will force your app to retrieve the latest data directly from Ventura County Star servers.
   1. On Android, goto Settings » Apps » Select "Ventura County Star" » click Storage » click "Clear Cache".
4. Check Ventura County Star app permissions. If any of these permissions required to use your device's features are disenabled, Ventura County Star might not work.
5. Uninstall and reinstall Ventura County Star. If nothing else has worked, completely uninstall Ventura County Star then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ventura County Star not working

2. Fix Ventura County Star Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ventura County Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ventura County Star not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ventura County Star may not be able to connect to the Internet when running in the background.