Published by Gannett on Oct 9, 2024

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Why should I report an Issue with Naples Daily News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Naples Daily News Customer Insights

1. any way to make the actual newspaper available on this app without digging into the abise to try and find it? would be nice to see some of the ads and other parts if the paper.DO NOT SUBSCRIBE THRU GOOGLE PLAY!!!! I was excited to subscribe via GP given other subscriptions I have and the great success and simplicity of their use.

2. Needs feature to stay logged in / save password so when you click a notification it logs in automatically instead of having to reenter password each time.Nearly every story is for subscribers only and then they say, "only .99 for 6 months!" However every time u try to take advantage of this offer, it is a LIE.

3. The situation and factset are so bad that it seems almost fraudulent! Once again, Big Corporations "Winner", Little Guy "Loser".The app constantly wants me to subscribe or sign in, although I have been a subscriber for years.

4. Most good apps alow you to stay logged in on a trusted device.Do NOT Subscribe to Naples Daily News on Google or even through them.

5. Google Play can not help and refuses to refund a cancellation because "it doesn't meet with [their] policy".

6. NDN and Gannet refuse to help as the subscription was on Google Play.

7. False advertising.It says I need to subscribe...no where to sign in.

8. Very frustrating.Having to supply your password every time you want to open the app is time consuming.

9. Drilling for oil in Immokalee kick-back is a good example.Don't waste your time.

10. I enjoy your articles but it seems like the same ones appear over and over for a few days at a time.

11. Google's bot recommended I post this review for the benefit of the developer rather than provide assistance.

Steps to Troubleshoot & Fix Naples Daily News Issues

1. Fix Naples Daily News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Naples Daily News: Restarting the app will resolve most errors.
  2. Update the Naples Daily News App. Here is how:
    1. On Android goto PlayStore » Search for "Naples Daily News" » Open Naples Daily News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Naples Daily News » click "UPDATE".
  3. Clear Naples Daily News app cache: Clearing cached data will force your app to retrieve the latest data directly from Naples Daily News servers.
    1. On Android, goto Settings » Apps » Select "Naples Daily News" » click Storage » click "Clear Cache".
  4. Check Naples Daily News app permissions. If any of these permissions required to use your device's features are disenabled, Naples Daily News might not work.
  5. Uninstall and reinstall Naples Daily News. If nothing else has worked, completely uninstall Naples Daily News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Naples Daily News not working


2. Fix Naples Daily News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Naples Daily News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Naples Daily News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Naples Daily News may not be able to connect to the Internet when running in the background.

Reported Issues