Contact Inkstone Customer Service

Why should I report an Issue with Inkstone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of South China Morning Post Publishers Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Accurate and I learn some thing new about the fat East every time I open a postEasy secure,fast efficientSINGLE FILE READING BUT ARTICLES WELL WRITTEN.This is for my son since he cant download it on his phone.

2. But on the website of inkstone, I still can see the newest contents.Finally a news source on China, that tries its best on staying unbiased.

3. While, it keeps crashing when I want to read a story.This app is easy to view the upcoming event in China.

4. I don't usually write reviews for apps, but I just really wanted to thank you in some way :)This app is completely junk , always stuck in the same page , no updates on the app although they do so in the website .

5. writing is easy to understand, fluent, and thoughtfullt developed and the interace is very comfortable to useVery informative.

6. The smooth GUI is really attractive.amazing news app about china.

7. This is any errors with the app? When I opened it, it can not load any contents, saying that coming soon.

8. Devastating app quality .The UI is innovative.

1. Fix Inkstone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inkstone: Restarting the app will resolve most errors.
2. Update the Inkstone App. Here is how:
   1. On Android goto PlayStore » Search for "Inkstone" » Open Inkstone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inkstone » click "UPDATE".
3. Clear Inkstone app cache: Clearing cached data will force your app to retrieve the latest data directly from Inkstone servers.
   1. On Android, goto Settings » Apps » Select "Inkstone" » click Storage » click "Clear Cache".
4. Check Inkstone app permissions. If any of these permissions required to use your device's features are disenabled, Inkstone might not work.
5. Uninstall and reinstall Inkstone. If nothing else has worked, completely uninstall Inkstone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inkstone not working

2. Fix Inkstone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inkstone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inkstone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inkstone may not be able to connect to the Internet when running in the background.