Published by MyGovIndia on Jul 11, 2023

Report an issue with PMO India.
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Why should I report an Issue with PMO India?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyGovIndia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PMO India Customer Insights

1. If someone has created an account, then what's the need to login everytime? Track Record has also not been updatedVery complicated... Not user friendly app.

2. If someone has created an account, then what's the need to login everytime? Track Record has also not been updatedI urgently need to report a fraud case, but when I enter all details and click submit, it shows "webpage not available".

3. It should be like a headings under which you can give suggestions and window to type the message... Make it more user friendly rather bureaucratic.I can clearly say this app has got good quality , in terms of it's functionality and the graphics used in it are providing clean , organized and peaceful vision of text, images and videos .An update to the app is required.

4. Actual App Behaviour: Application take the user to the Sign In Page, and the user need to login to the application again to see the language change.

5. A link appeared in my email id and asked to login , I have entered correct user id and password site says your credentials are wrong.

6. Step 2 : try to change the language Expected App Behaviour: Application should change the language with out ending the user session.

7. Step 1 : Login to the MyGov App with a valid user name and password.

8. Everytime the theme is changed, the user gets logged out.

9. Everytime the theme is changed, the user gets logged out.

10. !Hi Team, I found an issue in the User Experience side.

11. It's disappointing me ! Please Fix it 🙏first of all people dont use Government apps because of not equiped with proper techonlogy and friendly service and these are always crashes.

Steps to Troubleshoot & Fix PMO India Issues

1. Fix PMO India Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PMO India: Restarting the app will resolve most errors.
  2. Update the PMO India App. Here is how:
    1. On Android goto PlayStore » Search for "PMO India" » Open PMO India » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PMO India » click "UPDATE".
  3. Clear PMO India app cache: Clearing cached data will force your app to retrieve the latest data directly from PMO India servers.
    1. On Android, goto Settings » Apps » Select "PMO India" » click Storage » click "Clear Cache".
  4. Check PMO India app permissions. If any of these permissions required to use your device's features are disenabled, PMO India might not work.
  5. Uninstall and reinstall PMO India. If nothing else has worked, completely uninstall PMO India then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PMO India not working


2. Fix PMO India Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PMO India be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PMO India not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PMO India may not be able to connect to the Internet when running in the background.

Reported Issues

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