Published by RNM MOVING PICTURES PRIVATE LIMITED

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Dance with Madhuri Android App Customer Insights

1. still when trying to open any video it is showing subscription error..very annoying, deployed in prod with this critical bug, really? same kind of problem is reported by many users already.dropped mail to customer service with invoice still no reply,not activated manually even.. Don't subscribeI have had a great experience with DWM! I took quite a few classes with them, and plan to take on more! I love dancing, and this has become among the best few ways to converge my energies! Love the variety and the quality! Super friendly customer care as well!I was having an issue while opening the tutorial.

2. I am not being able to view a single session, even after paying for the annual subscription.I really love this app and the variety or dance styles and skill levels included, but I'm pretty disappointed that they've been removing some older content without notice.

3. just a small suggestion there should be an option of adding your favourite dance into favourites so that it is easy for us to find otherwise we have to again find the song that we are learning.My subscription is renewed but whenever I start playing a video I get an error message "you need to subscribe to watch this course".

4. Want to turn off auto renewal and have written so many times to discontinue auto renewal of subscription but haven't heard back (strangely the app doesn't have any feature to unsubscribe) Wonderful money making gimmick! And there is no customer helpline number either.

5. A suggestion: maybe have an archive of older lessons on the DWM website? Or allow subscribers to download lessons for personal use? It's really disheartening, as a paying subscriber and dance enthusiast, to have content disappear without warning.Crashing issue is resolved.

6. Thank you so much support team and the whole DWM team.Hola Señora I just can't say...I mean...this app is great, it has content, but sometimes it gets stuck... I mean that's not because the app has problem but due to my internet connection which is significantly low due to the area.

7. content is really good though.. customer care is unresponsive.. subscription completed, enrollment done for a course.

8. Plus TURN IT OFF for me! I regret having subscribed and dont ever intend using the app.Its a really wonderful experience learning from the amazing choreographers.

9. I paid for the subscription on the website, but when i am opening the same profile in the app, it doesn't recognise, and is asking for fresh subscription.

10. Also goals for going to next level is shown but no such supporting activities is reflectingNot a good experience with app..very poor performance wise.

11. It was a great help from them as I was so depressed because I wasn't able to practice my dance.

Steps to Troubleshoot & Fix Dance with Madhuri Android App Issues

1. Fix Dance with Madhuri Android App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dance with Madhuri Android App: Restarting the app will resolve most errors.
  2. Update the Dance with Madhuri Android App App. Here is how:
    1. On Android goto PlayStore » Search for "Dance with Madhuri Android App" » Open Dance with Madhuri Android App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dance with Madhuri Android App » click "UPDATE".
  3. Clear Dance with Madhuri Android App app cache: Clearing cached data will force your app to retrieve the latest data directly from Dance with Madhuri Android App servers.
    1. On Android, goto Settings » Apps » Select "Dance with Madhuri Android App" » click Storage » click "Clear Cache".
  4. Check Dance with Madhuri Android App app permissions. If any of these permissions required to use your device's features are disenabled, Dance with Madhuri Android App might not work.
  5. Uninstall and reinstall Dance with Madhuri Android App. If nothing else has worked, completely uninstall Dance with Madhuri Android App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dance with Madhuri Android App not working


2. Fix Dance with Madhuri Android App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dance with Madhuri Android App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dance with Madhuri Android App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dance with Madhuri Android App may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear DWM, It is very annoying that I am not able to contact anyone over the phone nor chat with anyone in regards to my problem. Whenever I try to login, your system asks me to sign up with my email and then asks me to enter OTP sent to my email. but I never receive any OTP. I did not sign up for mulitple months. It was only one month trial but you guys keeps me charging which is not correct. Either change the method how international audience can communicate or please respond in timely fashion.

    — by Deepa Gupta 2 years ago

  • KINDLY CANCEL MY SUBCRIPTION. THIS IS THE SECOND MESSAGE I AM SENDING , ALSO REFUND MY LAST MONTH SUBSCRIPTION AS I DID NOT AUTHORIZED IT. EMAIL ME BACK ASAP

    — by Deepa Gupta 2 years ago

  • I want to cancel my subscription of DANCEWITHMADHURI

    — by Prema lohumi 2 years ago