Published by France Médias Monde on Oct 1, 2024

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Why chat with our AI Radio France Internationale Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Radio France Internationale.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, considering the high quality of the radio programs provided by your channel, I would like to request you to give a thought towards providing Hourly News Bulletins in English and give the BBC and the VOA a run for their money.

2. None of these bugs happens on iPhone.Sir/Madam! I would like to convey my appreciation to you for starting a channel in the English language for the listeners from the Anglophone countries.

3. I un-installed that and got the new radio app and it doesn't work, says it cannot work offline even though I'm connected.

4. Tiring!!!😏I am a French speaker living in UK, but this app is in English language and has a lot of news of UK more than anything else.

5. A lot of bugs, the radio stop playing on its own.

6. When you're playing the radio, go back to home page and comeback to the app, the radio just starts all over again.

7. It used to be great but suddenly it really sucksGreat news content, great presenters, terrible app.

8. All I want to do is stream the damn radio, why is that so hard?Ads that won't close.

9. Thanking you 🙏It doesn't work since months.

10. I open the app and English and Chinese ads appear and will not close.

11. Not the real RFI.For the sake of French learners, subtitles would be very helpful.

Steps to Troubleshoot & Fix Radio France Internationale Issues

1. Fix Radio France Internationale Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Radio France Internationale: Restarting the app will resolve most errors.
  2. Update the Radio France Internationale App. Here is how:
    1. On Android goto PlayStore » Search for "Radio France Internationale" » Open Radio France Internationale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio France Internationale » click "UPDATE".
  3. Clear Radio France Internationale app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio France Internationale servers.
    1. On Android, goto Settings » Apps » Select "Radio France Internationale" » click Storage » click "Clear Cache".
  4. Check Radio France Internationale app permissions. If any of these permissions required to use your device's features are disenabled, Radio France Internationale might not work.
  5. Uninstall and reinstall Radio France Internationale. If nothing else has worked, completely uninstall Radio France Internationale then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Radio France Internationale not working


2. Fix Radio France Internationale Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Radio France Internationale be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Radio France Internationale not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Radio France Internationale may not be able to connect to the Internet when running in the background.

Reported Issues

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