Contact FRANCE 24 Customer Service

Why should I report an Issue with FRANCE 24 - Live news 24/7?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of France Médias Monde to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pick and choose from our articles, special reports, live TV coverage, on-demand TV programs and share them with the variety of social network tools at your fingertips. • Focus on the news from your areas of interest: Africa, Americas, Business, Sport etc.

2. Access our full range of reports, live feeds and exclusive features on the latest version of our app, which takes in user insight to offer smoother navigation, cutting-edge multimedia contents and in-depth analysis from our trusted team of international journalists.

3. Download France 24’s free app for 24-hour coverage of world news – in English, French, Spanish and Arabic.

4. If you're interested in world news – share your views!

5. Rate the app and send us your feedback - we will use it to improve our service.

1. Beside all of that, the "sound" streaming is lagging all the time even though i have very high speed internet, one of the best in the world but still there is problem with your app.Dear developers, do you use this app yourselves to experience how it works? If so do you see what we see? You would agree that it's not very good and you should be working to fix it.

2. Please add more region in Asia includes India too.Very annoying advertisements in the app, this is terrible and not acceptable! Also the pocket mode is NOT working, whenever i switch of the screen, the streaming will stops.

3. Will close out if you select certain links (Émissions from the main menu and Stop l'Infox are two that I've come across).This app is a mess, iam really not happy after I have downloaded it with my money the app is slow and no notification settings infact.

4. If you don't have the same bad experiences can you please explain what you are doing different to us? Ready to appreciate the great news channel.

5. YT on Android TV has TOO MANY ads.Another update, another slew of bugs... The latest update requires you to exit the application if you view a video in full screen.

6. Great news source! It is always refreshing to see news through the lens of different society and paper.

7. One, when I click app notifications for news, it opens in my web browser and not in the app [checked and my app is updated].

8. This app need! many adjustment!I can't figure out how to see the news, as the ads are so tricky I can't close them.

9. Another thing is, articles will be in part French even when clicking page for it to be in English.

10. Seems they didn't leave a route back to allow you to watch another.

11. If this app was half-decent I would watch every past episode of French Connections.

1. Fix FRANCE 24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FRANCE 24: Restarting the app will resolve most errors.
2. Update the FRANCE 24 App. Here is how:
   1. On Android goto PlayStore » Search for "FRANCE 24" » Open FRANCE 24 - Live news 24/7 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FRANCE 24 » click "UPDATE".
3. Clear FRANCE 24 - Live news 24/7 app cache: Clearing cached data will force your app to retrieve the latest data directly from FRANCE 24 servers.
   1. On Android, goto Settings » Apps » Select "FRANCE 24 - Live news 24/7" » click Storage » click "Clear Cache".
4. Check FRANCE 24 app permissions. If any of these permissions required to use your device's features are disenabled, FRANCE 24 might not work.
5. Uninstall and reinstall FRANCE 24. If nothing else has worked, completely uninstall FRANCE 24 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FRANCE 24 not working

2. Fix FRANCE 24 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FRANCE 24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FRANCE 24 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FRANCE 24 may not be able to connect to the Internet when running in the background.